Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hello! I'm a bilingual professional with a solid background in customer service, professional interpreter work, and executive support across legal, healthcare and education sectors. I excel at turning complex information into clear, client-friendly language and I enjoy streamlining workflows with CRM automation. My work blends strong communication, cross-cultural understanding, and a knack for drafting and translating documents. I'm motivated by helping teams stay organized, compliant with applicable rules, and effective, whether drafting legal content, composing client-facing communications, or shaping marketing narratives. If you're obsessed with efficiency and user-friendly experiences to keep your clients happy, let's connect so we can discuss how I can help your team!…Hello! I'm a bilingual professional with a solid background in customer service, professional interpreter work, and executive support across legal, healthcare and education sectors. I excel at turning complex information into clear, client-friendly language and I enjoy streamlining workflows with CRM automation. My work blends strong communication, cross-cultural understanding, and a knack for drafting and translating documents. I'm motivated by helping teams stay organized, compliant with applicable rules, and effective, whether drafting legal content, composing client-facing communications, or shaping marketing narratives. If you're obsessed with efficiency and user-friendly experiences to keep your clients happy, let's connect so we can discuss how I can help your team!

Maria Valladares

Writer, Voiceover Artist, Content Creator, +1





Hello! I'm a bilingual professional with a solid background in customer service, professional interpreter work, and executive support across legal, healthcare and education sectors. I excel at turning complex information into clear, client-friendly language and I enjoy streamlining workflows with CRM automation. My work blends strong communication, cross-cultural understanding, and a knack for drafting and translating documents. I'm motivated by helping teams stay organized, compliant with applicable rules, and effective, whether drafting legal content, composing client-facing communications, or shaping marketing narratives. If you're obsessed with efficiency and user-friendly experiences to keep your clients happy, let's connect so we can discuss how I can help your team!…Hello! I'm a bilingual professional with a solid background in customer service, professional interpreter work, and executive support across legal, healthcare and education sectors. I excel at turning complex information into clear, client-friendly language and I enjoy streamlining workflows with CRM automation. My work blends strong communication, cross-cultural understanding, and a knack for drafting and translating documents. I'm motivated by helping teams stay organized, compliant with applicable rules, and effective, whether drafting legal content, composing client-facing communications, or shaping marketing narratives. If you're obsessed with efficiency and user-friendly experiences to keep your clients happy, let's connect so we can discuss how I can help your team!

Available to hire

Hello! I’m a bilingual professional with a solid background in customer service, professional interpreter work, and executive support across legal, healthcare and education sectors. I excel at turning complex information into clear, client-friendly language and I enjoy streamlining workflows with CRM automation.

My work blends strong communication, cross-cultural understanding, and a knack for drafting and translating documents. I’m motivated by helping teams stay organized, compliant with applicable rules, and effective, whether drafting legal content, composing client-facing communications, or shaping marketing narratives.

If you’re obsessed with efficiency and user-friendly experiences to keep your clients happy, let’s connect so we can discuss how I can help your team!

Skills

Copywriting

Experience Level

Copywriting

Expert

Language

Spanish; Castilian

Fluent

English

Fluent

Work Experience

Customer Service Specialist and Professional Interpreter at Levanter

January 1, 2017 - November 8, 2025

Juggled back-to-back customer service calls in a call center, serving clients from diverse niches including law firms, insurance companies, US government aid programs, banks, hospitals and clinics.

Online English Tutor at Info P: E-Learning Program 'Yes We Can!'

January 1, 2015 - November 8, 2025

Managed classes through the online portal; delivered daily grammar, spelling and syntax explanations; evaluated learners and tailored lessons to language levels; focused on bilingual and cross-cultural communication.

Intake Specialist and Sales Agent at Maria Valla Dares

January 1, 2019 - November 8, 2025

Talked to potential clients, documented employment discrimination stories, and converted leads into signed clients. About a year later promoted to CEO’s Legal/Executive Assistant and Marketing Director; drafted and translated legal documents, liaised with other firms and judges, and set up CRM & document automation while shaping marketing strategies in line with Florida Bar regulations.

CEO’s Legal/Executive Assistant & Marketing Director at The Saenz Law Firm

January 1, 2022 - November 8, 2025

Provided executive support, managed calendars, drafted and edited legal content and documents, and implemented CRM/workflow automation. Led marketing content including brand voice adaptation, email campaigns, and cross-functional collaboration with tech teams; produced SEO-friendly blog writing, translation/interpretation, and AI-assisted content creation.