Maria Valladares
Hello! I'm a bilingual professional with a solid background in customer service, professional interpreter work, and executive support across legal, healthcare and education sectors.
About
Hello! I’m a bilingual professional with a solid background in customer service, professional interpreter work, and executive support across legal, healthcare and education sectors. I excel at turning complex information into clear, client-friendly language and I enjoy streamlining workflows with CRM automation.
My work blends strong communication, cross-cultural understanding, and a knack for drafting and translating documents. I’m motivated by helping teams stay organized, compliant with applicable rules, and effective, whether drafting legal content, composing client-facing communications, or shaping marketing narratives.
If you’re obsessed with efficiency and user-friendly experiences to keep your clients happy, let’s connect so we can discuss how I can help your team!
- 10 years' experience
- Joined November 2025
Skills· 1
Languages
- Spanish; CastilianFluent
- EnglishFluent
Industry experience
- Professional Services
- Media & Entertainment
- Government
- Education
Work experience· 4 roles
Provided executive support, managed calendars, drafted and edited legal content and documents, and implemented CRM/workflow automation. Led marketing content including brand voice adaptation, email campaigns, and cross-functional collaboration with tech teams; produced SEO-friendly blog writing, translation/interpretation, and AI-assisted content creation.
Talked to potential clients, documented employment discrimination stories, and converted leads into signed clients. About a year later promoted to CEO’s Legal/Executive Assistant and Marketing Director; drafted and translated legal documents, liaised with other firms and judges, and set up CRM & document automation while shaping marketing strategies in line with Florida Bar regulations.
Juggled back-to-back customer service calls in a call center, serving clients from diverse niches including law firms, insurance companies, US government aid programs, banks, hospitals and clinics.
Education
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