Available to hire
I am Maria Chiara Iengo, an International Marketing graduate with hands-on experience in marketing strategy, social media management, and customer-focused brand positioning. I enjoy turning insights into engaging campaigns, combining digital tactics with traditional approaches to build strong brands across international contexts.
I’m native in Italian, fluent in English and Spanish, with introductory German. I thrive in multicultural teams and aspire to join a dynamic international marketing agency where I can help brands grow through creative storytelling and data-informed decisions.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Italian
Fluent
English
Fluent
Spanish; Castilian
Fluent
German
Beginner
Work Experience
Sales Agent & Holiday Planner
January 1, 2025 - PresentDesigned and promoted tailored holiday packages, leveraging customer insights to drive bookings and maximize client satisfaction. Built and nurtured strong client relationships through strategic communication, upselling, and personalized recommendations. Collaborated in developing marketing materials and campaigns to attract new clients, enhancing brand visibility and engagement.
Content Moderator
December 31, 2025 - October 15, 2025Reviewed user-generated content to ensure compliance with company guidelines and community standards. Maintained a safe and engaging online environment, exercising discretion and professionalism with sensitive content. Collaborated with teams to optimize content moderation processes and enhance user experience.
Customer Service Representative
December 31, 2024 - October 15, 2025Delivered high-quality support, resolving enquiries efficiently to ensure customer satisfaction and loyalty.
Student Ambassador
December 31, 2024 - October 15, 2025Represented the university on the Unibuddy platform, engaging with prospective students and promoting university programmes. Communicated effectively with diverse audiences, enhancing engagement and outreach efforts. Strengthened adaptability and cross-cultural communication through regular interactions with students from varied backgrounds.
PR & Social Media Collaborative
January 1, 2024 - October 15, 2025Led social media strategy and content creation, increasing engagement and brand presence across multiple platforms. Managed a team of PR representatives, coordinating campaigns to maintain consistent brand messaging. Analyzed social media metrics and consumer insights to inform marketing strategies and optimize campaign performance. Executed targeted digital marketing initiatives, collaborations, and community engagement to drive business growth.
Waitress / Barista
January 1, 2024 - October 15, 2025Delivered exceptional service in high-volume environments, building strong customer relationships and loyalty. Coordinated with team members and management to ensure smooth daily operations and maintain high service standards. Developed multitasking, time management, and interpersonal skills.
Student Ambassador
January 1, 2024 - October 15, 2025Represented the university on the UniBuddy platform, engaging with prospective students and promoting university programs. Communicated effectively with diverse audiences, enhancing engagement and outreach efforts. Strengthened adaptability and cross-cultural communication through regular interactions with students from varied backgrounds.
Sales Agent & Holiday Planner
January 1, 2025 - PresentDesigned and promoted tailored holiday packages, leveraging customer insights to drive bookings and maximize client satisfaction. Built and nurtured strong client relationships through strategic communication, upselling, and personalized recommendations.
Marketing Strategist & Digital Marketing Manager at NEA CLEAN
January 1, 2025 - PresentDeveloped a structured Instagram marketing strategy for a local service-based business. Defined brand positioning, tone of voice, and content pillars to build trust and credibility. Planned and managed content calendars focused on education, service visibility, and engagement. Created visual and written content aligned with brand identity and customer needs. Supported customer acquisition by positioning Instagram as a key inbound communication channel.
Content Moderator
January 1, 2024 - January 1, 2025Reviewed and moderated user-generated content to ensure compliance with platform guidelines. Maintained a safe online environment.
Lead Social Media Content Creator
January 1, 2022 - January 1, 2024Led social media content creation and supported digital marketing strategy across platforms. Increased audience engagement through targeted content and brand storytelling. Collaborated with PR teams to ensure consistent brand messaging. Analyzed performance metrics and consumer insights to optimize campaigns.
Instagram Marketing Strategist at NEA CLEAN
January 1, 2025 - PresentDeveloped and executed a structured Instagram marketing strategy for a local service-based business. Defined brand positioning, tone of voice, and content pillars to build trust and credibility. Planned and managed content calendars focusing on education, service visibility, and engagement. Created visual and written content aligned with brand identity and customer needs. Supported customer acquisition by posting on Instagram as a key inbound communication channel.
Sales Agent & Holiday Planner at NEA CLEAN – Athens
January 1, 2025 - PresentSupported promotional and marketing initiatives to increase brand visibility. Assisted customer acquisition through targeted campaigns and holiday planning efforts.
Content Moderator at Online Platform / Social Media Channels
January 1, 2024 - January 1, 2025Reviewed and moderated user-generated content to ensure compliance with platform guidelines. Maintained a safe and professional online environment. Applied strong attention to detail when handling sensitive or high-volume content.
Customer Service Representative at Online / E-commerce Platform
January 1, 2024 - December 31, 2024Delivered high-quality customer support in a fast-paced environment. Strengthened customer satisfaction through clear communication and problem-solving.
PR & Social Media Collaboration at Freelance / PR Team
January 1, 2022 - January 1, 2024Led social media content creation and supported digital marketing strategy across platforms. Increased audience engagement through targeted content and brand storytelling. Collaborated with PR teams to ensure consistent brand messaging. Analyzed performance metrics and consumer insights to optimize campaigns.
Education
Bachelor of Arts with Honours in International Marketing at Glasgow Caledonian University
January 1, 2015 - January 1, 2020Bachelor of Arts with Honours in International Marketing at Glasgow Caledonian University
January 1, 2020 - January 1, 2024Liceo Ginnasio Statale Aristosseno Diploma at Liceo Ginnasio Statale Aristosseno
January 1, 2015 - January 1, 2020Qualifications
BA Hons International Marketing
January 1, 2020 - January 1, 2024High School Diploma (with Honors)
January 1, 2015 - January 1, 2020BA in International Marketing
January 1, 2020 - January 1, 2024High School Diploma with Honours
January 1, 2015 - January 1, 2020Diploma with Honours in International Marketing
January 1, 2020 - January 1, 2024Industry Experience
Media & Entertainment, Travel & Hospitality, Professional Services, Retail, Education, Software & Internet, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
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