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Hi, I’m a MSc International Business graduate with a passion for solving problems, learning quickly, and delivering efficient results. I thrive in team settings and enjoy turning ideas into actionable plans. I have hands-on experience across customer success, business development, market analysis, and executive support in Colombia, France, and the United States. I am proficient with Microsoft 365 and Salesforce, adept at CRM management, market research, event planning, and content creation. I am fluent in English and Spanish, with intermediate French, currently working remotely as an Executive Assistant, and legally authorized to work in France.…Hi, I’m a MSc International Business graduate with a passion for solving problems, learning quickly, and delivering efficient results. I thrive in team settings and enjoy turning ideas into actionable plans. I have hands-on experience across customer success, business development, market analysis, and executive support in Colombia, France, and the United States. I am proficient with Microsoft 365 and Salesforce, adept at CRM management, market research, event planning, and content creation. I am fluent in English and Spanish, with intermediate French, currently working remotely as an Executive Assistant, and legally authorized to work in France.

Maria Alejandra Conrado

Marketing Strategist, Digital Marketer, Content Creator, +3

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Hi, I’m a MSc International Business graduate with a passion for solving problems, learning quickly, and delivering efficient results. I thrive in team settings and enjoy turning ideas into actionable plans. I have hands-on experience across customer success, business development, market analysis, and executive support in Colombia, France, and the United States. I am proficient with Microsoft 365 and Salesforce, adept at CRM management, market research, event planning, and content creation. I am fluent in English and Spanish, with intermediate French, currently working remotely as an Executive Assistant, and legally authorized to work in France.…Hi, I’m a MSc International Business graduate with a passion for solving problems, learning quickly, and delivering efficient results. I thrive in team settings and enjoy turning ideas into actionable plans. I have hands-on experience across customer success, business development, market analysis, and executive support in Colombia, France, and the United States. I am proficient with Microsoft 365 and Salesforce, adept at CRM management, market research, event planning, and content creation. I am fluent in English and Spanish, with intermediate French, currently working remotely as an Executive Assistant, and legally authorized to work in France.

Available to hire

Hi, I’m a MSc International Business graduate with a passion for solving problems, learning quickly, and delivering efficient results. I thrive in team settings and enjoy turning ideas into actionable plans.

I have hands-on experience across customer success, business development, market analysis, and executive support in Colombia, France, and the United States. I am proficient with Microsoft 365 and Salesforce, adept at CRM management, market research, event planning, and content creation. I am fluent in English and Spanish, with intermediate French, currently working remotely as an Executive Assistant, and legally authorized to work in France.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

French

Advanced

Work Experience

Customer Success at Lean Group Solutions

February 1, 2021 - September 1, 2021

Managed client communications, coordinated payments to US clients, answered emails, and kept platforms updated. Used Salesforce for client updates, conducted market research, followed up with customers, and supported problem resolution for USA-based accounts.

Intern / Business Developer at WeLink

March 1, 2022 - September 1, 2022

Prospected new opportunities, conducted market research, followed up with customers, attended calls, and tracked shipments to ensure timely delivery. Prepared monthly reports and searched for potential USA clients; contacted clients via phone or email.

Customer Service Representative at Teleperformance

March 1, 2020 - December 1, 2020

Answered emails, maintained timely payments, kept the platform updated, and managed client communications to resolve issues for USA-based accounts.

Executive Assistant at Mastering Digital

February 1, 2024 - Present

Remote role supporting executive operations, managing calendars and communications, assisting in content creation and promotional materials, and supporting event planning and CRM maintenance.

Intern / Market Analyst at Image Works

July 1, 2019 - December 1, 2019

Markets research and analysis; supported payment coordination and client communications in the USA; used Salesforce; prepared reports.