Available to hire
Hi there! I’m Mariam Cannon, a communications and media professional with a foundation in journalism, account management, campaign analysis, and marketing strategy. I translate audience insights into actionable campaigns, manage brand communities, and nurture client relationships across digital platforms to drive growth and engagement.
I thrive in cross-functional teams, balancing creative storytelling with data-driven decision making, and I enjoy helping brands connect with audiences through thoughtful content, clear messaging, and measurable impact.
Skills
Experience Level
Expert
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Language
English
Fluent
Work Experience
Client Relations Manager at We The Hobby
September 1, 2025 - PresentManaged real-time client interactions during live sports card broadcasts on Fanatics Live, maintaining brand-aligned communication and achieving an 83% client retention rate while driving new customer acquisition. Acted as a key liaison between collectors, audiences, and cross-functional teams, leveraging insights to enhance client experience and inform strategic marketing initiatives.
English Teacher at Maria P. Thomas Charter High School
February 1, 2024 - June 30, 2025Delivered engaging instruction and presentations that strengthened students' storytelling, writing, and critical thinking skills across diverse classrooms.
Sideline Reporter at Kean University
November 1, 2023 - March 31, 2024Delivered live sports updates and commentary while translating complex game developments into clear messaging for audiences. Developed story lines, scripts, and player features that enhanced fan engagement across live broadcasts.
Client Relations Manager at Fanatics Live (platform engagement)
September 1, 2025 - PresentManaged real-time client interactions during live sports broadcasts on Fanatics Live, maintaining brand-aligned communication and achieving an 83% client retention rate while driving new customer acquisition. Promoted within the first 3 months based on performance to manage high-value client onboarding and premium live sales events. Elevated transaction value from entry-level (~$1) to high-value purchases averaging $1,000 per transaction, increasing overall client lifetime value. Acted as a key liaison between collectors, audiences, and cross-functional teams, leveraging engagement insights to enhance client experience and inform strategic marketing initiatives.
Campaign Analyst at PhD Media
January 1, 2023 - February 1, 2024Analyzed campaign performance data and audience insights to optimize media strategies, increasing engagement by 38% and improving overall campaign ROI by 25%. Partnered with cross-functional marketing teams to support integrated media planning and execution, ensuring seamless campaign delivery and alignment across channels. Conducted market research and competitive analysis to inform campaign recommendations and brand positioning, driving a 20% lift in audience targeting accuracy.
Education
Bachelor of Journalism & Media at Rutgers University
September 1, 2018 - August 31, 2022Bachelor of African and African American Studies at Rutgers University
September 1, 2018 - August 31, 2022Bachelor of Journalism & Media at Rutgers University
September 1, 2018 - August 1, 2022Bachelor of African and African American Studies at Rutgers University
September 1, 2018 - August 1, 2022Qualifications
Industry Experience
Education, Media & Entertainment, Professional Services, Software & Internet
Skills
Experience Level
Expert
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