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I am a detail-oriented remote property manager with 3+ years of experience managing residential portfolios and client operations from a distance. I excel in tenant relations, lease administration, rent collection, and vendor coordination, and I have hands-on experience with TenNt Cloud, LTB, and other online property management platforms. I'm seeking to support a US-based property management firm during EST business hours, bringing strong communication, process improvements, and client-centric service to the team. I thrive in cross-functional environments and enjoy training staff, coordinating vendors, and streamlining workflows to reduce response times and improve retention.…I am a detail-oriented remote property manager with 3+ years of experience managing residential portfolios and client operations from a distance. I excel in tenant relations, lease administration, rent collection, and vendor coordination, and I have hands-on experience with TenNt Cloud, LTB, and other online property management platforms. I'm seeking to support a US-based property management firm during EST business hours, bringing strong communication, process improvements, and client-centric service to the team. I thrive in cross-functional environments and enjoy training staff, coordinating vendors, and streamlining workflows to reduce response times and improve retention.

Mariam Tariq

1st Assistant Director, Affiliate Marketer, Banner Ad Designer, +7

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I am a detail-oriented remote property manager with 3+ years of experience managing residential portfolios and client operations from a distance. I excel in tenant relations, lease administration, rent collection, and vendor coordination, and I have hands-on experience with TenNt Cloud, LTB, and other online property management platforms. I'm seeking to support a US-based property management firm during EST business hours, bringing strong communication, process improvements, and client-centric service to the team. I thrive in cross-functional environments and enjoy training staff, coordinating vendors, and streamlining workflows to reduce response times and improve retention.…I am a detail-oriented remote property manager with 3+ years of experience managing residential portfolios and client operations from a distance. I excel in tenant relations, lease administration, rent collection, and vendor coordination, and I have hands-on experience with TenNt Cloud, LTB, and other online property management platforms. I'm seeking to support a US-based property management firm during EST business hours, bringing strong communication, process improvements, and client-centric service to the team. I thrive in cross-functional environments and enjoy training staff, coordinating vendors, and streamlining workflows to reduce response times and improve retention.

Available to hire

I am a detail-oriented remote property manager with 3+ years of experience managing residential portfolios and client operations from a distance. I excel in tenant relations, lease administration, rent collection, and vendor coordination, and I have hands-on experience with TenNt Cloud, LTB, and other online property management platforms.

I’m seeking to support a US-based property management firm during EST business hours, bringing strong communication, process improvements, and client-centric service to the team. I thrive in cross-functional environments and enjoy training staff, coordinating vendors, and streamlining workflows to reduce response times and improve retention.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Advanced

Urdu

Advanced

Panjabi, Punjabi

Advanced

Work Experience

Customer Service Head at Marble Mania

October 1, 2024 - Present

Led a remote team of 6 handling 200+ tenant/owner inquiries weekly via phone, email, and CRM. Implemented process improvements that reduced complaint resolution time by 30%. Trained staff on conflict de-escalation, lease policy, and customer service standards.

Virtual Assistant at Boogles Ltd

January 1, 2024 - Present

Managed scheduling, CRM updates, and document organization for executives. Coordinated travel arrangements and handled client communications. Created presentations and managed social media content for brand engagement.

Head of Human Resources at Staff Kingdom Inc.

January 1, 2023 - January 1, 2024

Managed 80+ unit residential portfolio, maintaining 92%+ occupancy and <15 day vacancy. Used online property management systems to track leases, rent collection, and maintenance tickets. Reduced tenant turnover by improving response time to <2 hours and resolving 95% of issues on first contact. Conducted property inspections, enforced lease compliance, and handled evictions per landlord-tenant law. Negotiated vendor contracts and cut maintenance costs by 12%.