MA

Marian Adeyemo

Available to hire

I’m Marian Adeyemoai, an application support and customer support professional with 10+ years of experience helping end users, resolving issues, and improving processes in fast-paced environments.

About

I’m Marian Adeyemoai, an application support and customer support professional with 10+ years of experience helping end users, resolving issues, and improving processes in fast-paced environments. I also work as an independent AI trainer and data annotator, building high-quality prompt-response and labeled datasets that strengthen LLM reasoning, accuracy, and alignment.

I enjoy connecting with people—whether onboarding clients, gathering feedback to drive better service, or collaborating on research and consulting work. From incident reporting and troubleshooting to transcription, fact-checking, and careful data labeling, I’m detail-focused and consistent, with a strong commitment to safety, quality, and clear documentation.

  • 13 years' experience
  • Joined September 2026

Industry experience

  • Financial Services
  • Education
  • Media & Entertainment
  • Professional Services
  • Software & Internet
  • Other

Work experience· 7 roles

Independent AI Trainer & Data Annotator · Independent (Remote)Jun 2024 – Present · 2 yrs 6 mos

Support instruction-tuning and reinforcement learning workflows to improve LLM reasoning, accuracy, and alignment. Create and refine prompt-response datasets for summarization, structured thinking, and conversational quality. Conduct multi-label data annotation, sentiment classification, and error analysis across technical and safety-related content.

Business Relationship Manager · Moniepoint FintechJun 2024 – Present · 2 yrs 6 mos

Acted as the strategic bridge between the service provider and business clients or internal departments. Managed client onboarding and full account lifecycle support. Drove revenue growth and product sales across an assigned client portfolio. Delivered customer retention initiatives and ongoing customer care support. Gathered and relayed client feedback to inform service and process improvements.

Independent AI Trainer & Data Annotator · RemoteJan 2024 – Present · 2 yrs 11 mos

Support instruction-tuning and reinforcement learning workflows to improve LLM reasoning, accuracy, and alignment. Create and refine prompt-response datasets for summarization, structured thinking, and conversational quality. Conduct multi-label data annotation, sentiment classification, and error analysis across technical and safety-related content.

Independent AI Trainer & Data AnnotatorJan 2024 – Present · 2 yrs 11 mos
Field Researcher and Consultant · Starling Business Research and ConsultingJan 2015 – Present · 11 yrs 11 mos
Studio Assistant (Industrial Training) · DAAR Communications PlcJan 2014 – Mar 2014 · 3 mos
Office Administrator · Western Metal Products Company LimitedJan 2011 – Aug 2012 · 1 yr 8 mos

Education· 21

Airline Passengers Service Training in Customer Care Support · Afrowings Academy2026
Basic Aviation Technology Certificate · International College of Aeronautics2021
Cabin Crew License · AERO Training School2021
OND in Mass Communications · Moshood Abiola Polytechnic2013 – 2015

Certifications and awards

Diploma in Photography2019
Diploma in Photography2019
Diploma in Photography2019

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