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I'm Marianne Ongondi, a detail-oriented Data & IT professional with a passion for turning complex datasets into clear, actionable insights and ensuring reliable IT support across fast-paced environments. I thrive on collaborating with cross-functional teams to optimize processes, improve data governance, and deliver user-friendly tech solutions that boost productivity. I hold a BSc in Information Technology from Mount Kenya University and have earned certifications in networking (CCNA), artificial intelligence, and ongoing development in data analytics and project management. I am proficient in Python, SQL, Power BI, Excel, and Active Directory, and I enjoy applying data visualization and storytelling to drive informed decision-making while maintaining high standards of security and records accuracy.…I'm Marianne Ongondi, a detail-oriented Data & IT professional with a passion for turning complex datasets into clear, actionable insights and ensuring reliable IT support across fast-paced environments. I thrive on collaborating with cross-functional teams to optimize processes, improve data governance, and deliver user-friendly tech solutions that boost productivity. I hold a BSc in Information Technology from Mount Kenya University and have earned certifications in networking (CCNA), artificial intelligence, and ongoing development in data analytics and project management. I am proficient in Python, SQL, Power BI, Excel, and Active Directory, and I enjoy applying data visualization and storytelling to drive informed decision-making while maintaining high standards of security and records accuracy.

Marianne Ongondi

Data Analyst, Data Scientist, Web Developer, +2

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I'm Marianne Ongondi, a detail-oriented Data & IT professional with a passion for turning complex datasets into clear, actionable insights and ensuring reliable IT support across fast-paced environments. I thrive on collaborating with cross-functional teams to optimize processes, improve data governance, and deliver user-friendly tech solutions that boost productivity. I hold a BSc in Information Technology from Mount Kenya University and have earned certifications in networking (CCNA), artificial intelligence, and ongoing development in data analytics and project management. I am proficient in Python, SQL, Power BI, Excel, and Active Directory, and I enjoy applying data visualization and storytelling to drive informed decision-making while maintaining high standards of security and records accuracy.…I'm Marianne Ongondi, a detail-oriented Data & IT professional with a passion for turning complex datasets into clear, actionable insights and ensuring reliable IT support across fast-paced environments. I thrive on collaborating with cross-functional teams to optimize processes, improve data governance, and deliver user-friendly tech solutions that boost productivity. I hold a BSc in Information Technology from Mount Kenya University and have earned certifications in networking (CCNA), artificial intelligence, and ongoing development in data analytics and project management. I am proficient in Python, SQL, Power BI, Excel, and Active Directory, and I enjoy applying data visualization and storytelling to drive informed decision-making while maintaining high standards of security and records accuracy.

Available to hire

I’m Marianne Ongondi, a detail-oriented Data & IT professional with a passion for turning complex datasets into clear, actionable insights and ensuring reliable IT support across fast-paced environments. I thrive on collaborating with cross-functional teams to optimize processes, improve data governance, and deliver user-friendly tech solutions that boost productivity.

I hold a BSc in Information Technology from Mount Kenya University and have earned certifications in networking (CCNA), artificial intelligence, and ongoing development in data analytics and project management. I am proficient in Python, SQL, Power BI, Excel, and Active Directory, and I enjoy applying data visualization and storytelling to drive informed decision-making while maintaining high standards of security and records accuracy.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Swahili

Fluent

Work Experience

IT Support Assistant & Customer Service Representative at United States International University - Africa (USIU)

April 1, 2025 - October 1, 2025

Provided comprehensive first-line technical support to students, faculty, and staff, resolving hardware, software, and networking issues efficiently; installed and configured Windows and macOS systems; managed Active Directory user accounts and access control; monitored network connections (Wi-Fi, VPN) and escalated complex issues; supported office automation tools and end-user productivity across departments; maintained meticulous IT asset records and supported periodic inventory audits; conducted preventive maintenance on computers, printers, and AV equipment; delivered clear troubleshooting guidance to users with varying technical backgrounds and contributed to IT process documentation and improvements.

Administrative Assistant - Records & Documentation at Urembo Crafts

January 1, 2024 - December 1, 2024

Maintained accurate physical and electronic records for customer orders, inventory, and administrative transactions; implemented a systematic file classification and indexing framework; managed incoming/outgoing correspondence via WhatsApp, phone, and email; reviewed documents for completeness and compliance; updated electronic records to ensure data accuracy and prepared regular administrative reports to support management decision-making.