Maricon Beran

Provided efficient, courteous service to customers in a fast-paced environment, supporting order taking, transaction processing, and customer requests. Coordinated with team members to ensure smooth daily operations and followed company procedures for customer service, food handling, and workplace organization. Managed multiple tasks while maintaining accuracy and service quality.

Assisted with daily purchasing and procurement activities, including preparing purchase orders and related purchasing records. Coordinated with suppliers on orders, deliveries, and product availability, and monitored delivery schedules by following up on pending orders. Maintained organized purchasing records and documentation, supported comparisons of supplier information, and coordinated purchasing requirements with internal departments. Communicated proactively to ensure purchasing needs were addressed on time.

Managed reservation requests and responded to customer inquiries. Recorded and maintained accurate booking and reservation records, coordinated reservation details with customers and relevant departments, and confirmed booking information. Assisted with changes, cancellations, and maintained organized reservation files with updated records as needed. Provided timely, professional customer service while handling multiple requests accurately and with strong attention to detail.