Available to hire
I am a versatile and detail-oriented product generalist with a passion for turning ideas into impactful digital experiences. I thrive at the intersection of strategy and hands-on execution, driving growth through thoughtful design, data-informed decisions, and cross-functional collaboration.
In recent roles, I’ve led product design and development across global teams, delivered measurable improvements in UX and KPIs, and mentored stakeholders to maximize adoption and customer success. I’m energized by new challenges and the opportunity to blend design thinking with technical execution to solve real-world problems.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Language
Korean
Fluent
English
Fluent
Japanese
Advanced
Work Experience
Product Specialist at Elsevier
March 1, 2025 - November 26, 2025Primary technical and product liaison for clients using Elsevier’s Pure platform, supporting research visibility, SDG tagging, and data accuracy. Managed cases related to SSO/SAML2 integration, API access, Salesforce workflows, and metadata synchronization. Onboarded and trained stakeholders on product features and best practices to drive adoption and customer success. Initiated RUOK Campaign to proactively engage clients, identifying latent issues and strengthening long-term relationships. Collaborated with global teams to localize strategies and provide roadmap feedback. Advised on compliance with international standards (THE Impact Rankings, Scopus indexing, funder mandates).
Product Designer / Product Manager at ZOZO NZ Ltd.
June 30, 2024 - June 30, 2024Directed end-to-end development and implementation of digital products (ZOZF IT, ZOZO METRY, SKIN DIAGNOSIS, ZOZO FIT E-Commerce), optimizing user experiences and KPIs. Managed multi-channel strategies to improve acquisition, retention, and conversion; collaborated with cross-functional teams using Agile methodologies; designed testing frameworks to identify growth opportunities and iterate on features. Key achievements include the 2024 Excellent Performance Award for AI Skin Diagnosis POC, a 10% increase in user acquisition via Apple Health integration, and delivery of product marketing workshops to align cross-functional efforts.
Freelance Designer at Self-employed
December 31, 2023 - December 31, 2023Independent designer delivering E-commerce, branding, and product design for a diverse client base, building cohesive brand identities and design systems.
Senior Product Designer at Nomos One
March 31, 2023 - March 31, 2023Delivered advanced data analytics and reporting tools for SaaS, supporting client decision-making and improving product functionality. Oversaw the development lifecycle, ensuring alignment with client goals and operational requirements.
Experience Designer at Cantch Design
October 31, 2022 - October 31, 2022Designed and implemented UX strategies for Mercury App, NZ Olympic Committee, AA Smartfuel App, and e-commerce projects. Streamlined design systems and collaborated on app development. Key outcomes included increasing AA Smartfuel iOS App satisfaction from 3.2 to 4.5 within three months, and building a scalable Figma-based design system for Mercury B2C App.
Content Producer at Spark Interactive
July 31, 2022 - July 31, 2022Produced content for interactive marketing and digital experiences, collaborating with teams to deliver engaging campaigns.
Web Designer at Central Station
May 31, 2021 - May 31, 2021Designed and implemented web layouts and visuals, contributing to improved site aesthetics and usability for clients.
Education
Bachelor of Design at Auckland University of Technology
January 1, 2017 - January 1, 2021Qualifications
Product Management Fundamentals
January 1, 2024 - January 1, 2024Industry Experience
Software & Internet, Media & Entertainment, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
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