Available to hire
I’m Marija Kolevski, an IT and Operations professional with experience in backend support, MySQL data management, and ERP systems.
I have a proven ability to identify process improvements, support software operations, and manage client onboarding. I’m passionate about technology and eager to contribute to a structured IT back-office environment. I’m fluent in English and am actively improving my German.
Experience Level
Language
Macedonian
Fluent
English
Fluent
German
Intermediate
Work Experience
Business Owner at Booksy.mk
October 1, 2023 - October 31, 2025Founded a small book coffee shop brand; handled supplier communications, placed orders, managed imports and documentation; planned product placement and marketing; managed social media; organized book promotions and author meet-ups; led creative workshops for children and adults; hosted monthly book club meetings with a psychologist.
Sales Representative
April 1, 2022 - April 1, 2022Targeted first-time bank account holders; educated clients about their rights and choices between different private pension insurance plans; supported client onboarding.
Marketing Platform / Support and Onboarding
April 1, 2018 - April 1, 2018Contacted leads subscribed to the system; created demo accounts; presented the system; onboarded new clients; created client-specific materials, set up accounts, and facilitated onboarding processes.
Marketing Platform / Operations & Development Support
March 1, 2022 - March 1, 2022Managed bug reports and backend issues; supported DevOps with monitoring scripts and system alerts during high-volume periods; collaborated with QA and development teams to ensure reliability and efficiency of email-marketing software; improved reporting through SQL-based data extraction for client insights.
Technical Support for ERP Solution at Biro Ohrid
July 1, 2018 - July 1, 2018Implemented and provided technical support for ERP software during training periods and after deployment; performed on-site onboarding and ensured a smooth transition for employees; worked with MySQL queries to extract client data.
Accountant at Almi Petrol
April 1, 2013 - April 1, 2013Handled accounting tasks, including posting invoices and calculating prices; produced periodic reports for management.
Sales Representative at Data Lab Si
October 1, 2012 - October 1, 2012Sales representative focusing on outreach to potential clients, presenting system capabilities, and setting up new client accounts.
Summer Internship at Skopje, Macedonia
August 1, 2010 - August 1, 2010Gained early exposure to professional work environment with hands-on experience in administrative tasks.
Cashier at A&P Supermarket
September 1, 2009 - September 1, 2009Summer job involving customer service, sales, and stock management.
Education
Bachelor's degree in Financial Management at Ss. Cyril and Methodius University, Skopje, North Macedonia
September 1, 2007 - June 1, 2011Qualifications
Industry Experience
Software & Internet, Professional Services
Experience Level
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