I'm a detail-oriented, tech-savvy professional with experience in virtual assistance, online research, and content evaluation. I prioritize data integrity, productivity, and smooth workflow under tight timelines, drawing on a strong foundation in operations management. I excel at building client relationships, tailoring solutions to needs, and driving results through proactive communication and collaboration with marketing and support teams. I manage end-to-end processes with a focus on consistency, efficiency, and professional reliability.

Mark L.

I'm a detail-oriented, tech-savvy professional with experience in virtual assistance, online research, and content evaluation. I prioritize data integrity, productivity, and smooth workflow under tight timelines, drawing on a strong foundation in operations management. I excel at building client relationships, tailoring solutions to needs, and driving results through proactive communication and collaboration with marketing and support teams. I manage end-to-end processes with a focus on consistency, efficiency, and professional reliability.

Available to hire

I’m a detail-oriented, tech-savvy professional with experience in virtual assistance, online research, and content evaluation. I prioritize data integrity, productivity, and smooth workflow under tight timelines, drawing on a strong foundation in operations management.

I excel at building client relationships, tailoring solutions to needs, and driving results through proactive communication and collaboration with marketing and support teams. I manage end-to-end processes with a focus on consistency, efficiency, and professional reliability.

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Work Experience

Call Center Agent at Concentrix
February 1, 2025 - February 1, 2025
Delivered customer service within a call center; supported virtual assistance, online research, and content evaluation; ensured data integrity and contributed to meeting productivity goals and tight timelines.
Call Center Agent at FMNI Industrial Corporation
June 1, 2025 - November 26, 2025
Handled customer inquiries and sales-related tasks; collaborated with marketing and support teams to ensure customer satisfaction and smooth workflow; ongoing responsibilities in a fast-paced environment.

Education

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Qualifications

Industry Experience

Telecommunications, Professional Services