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Hi, I’m a senior test analyst with extensive experience across healthcare, government, and financial services projects. I cover the full testing lifecycle—from planning and estimation to execution, defect management, and UAT—delivering robust releases and contributing to process improvements.…

Mark Davies

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Hi, I’m a senior test analyst with extensive experience across healthcare, government, and financial services projects. I cover the full testing lifecycle—from planning and estimation to execution, defect management, and UAT—delivering robust releases and contributing to process improvements.…

Available to hire

Hi, I’m a senior test analyst with extensive experience across healthcare, government, and financial services projects. I cover the full testing lifecycle—from planning and estimation to execution, defect management, and UAT—delivering robust releases and contributing to process improvements.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Software Test Engineer at 3tc/Motorola

August 1, 2024 - Present

Writing tests and constructing test sets; liaising with developers to ensure release readiness; executing system/regression/integration tests; defect management, reporting, investigation and retest; using test tools (Swagger); writing/reviewing test plans and estimations; statistical reporting; client liaison and UAT support; reviewing project procedures and implementing process improvements; coordinating environment updates.

Senior Test Analyst at Healthcare at Home / Sciensus

July 1, 2017 - Present

Writing and reviewing test plans; test estimation; creating tests and test sets; life-cycle of test execution; liaising with developers; defect management; regression/integration/system testing; defect reporting and retest; statistical reporting; client liaison; UAT support; writing Test Completion Reports; coaching and guiding team members; task/resource management; management of defect reports; documenting and reviewing work procedures and processes; process improvements; liaising with developers.

Senior Test Analyst at Logica/ CGI

September 1, 2016 - July 1, 2017

Reviewing tests created by team members; coaching and guiding test analysts; task management; test coordination; resource management; defect reporting; compilation of test reports; documenting and reviewing work procedures and processes; process improvements; preparation and compilation of written reports detailing test results; regular defect report reviews; designing and executing test cases and analysis of results; QC maintenance; liaising with developers; System/Integration/Regression/UAT Testing.

Test Analyst / Lead at Logica/ CGI

October 1, 2011 - April 1, 2016

Test Analyst/Test Lead on Government projects; managing a team of testers; test planning; reviewing tests; coaching; task management; test co-ordination; resource management; defect management; compilation of test reports; work procedures; process improvements; written reports detailing test results; defect report reviews; OAT; System/Integration/Regression/UAT Testing.

Test Analyst / Assistant Project Manager at Internal (CGI/Logica project)

September 1, 2011 - September 30, 2011

Responsible for test management on an internal call-logging system replacement; writing and reviewing tests (System/UAT); creating and maintaining test tracking spreadsheets; liaison with several countries; chairing test strategy meetings; defect tracking.

Test Analyst / Senior Test Analyst at Government

September 1, 2008 - May 31, 2011

Leading testers during the functional testing of web-based applications for DISC SUPS; writing and reviewing test plans; test estimation; creating tests; liaising with developers; test execution; defect management; statistical reporting; client liaison; UAT support; test completion plans.

Software Tester at Capital One

August 1, 2007 - September 30, 2008

Testing a new credit card account management system; building test sets; test execution; liaising with developers; defect management and reporting.

IT Service Desk Manager at Finance

March 1, 1999 - August 31, 2007

Responsible for a team of up to 12 handling calls for around 2,000 employees; ensuring call response times and escalations met SLAs; incident and problem management; staff management and development; change control; documentation and help files; business recovery planning.

Help Desk Supervisor at British Gas

January 1, 1996 - March 31, 1999

Shop Systems Help Desk; handling shop enquiries about EPOS and back-office IT systems; ensuring calls met SLAs and quality standards; staff levels; testing of new EPOS and back-office systems; training.