Available to hire
I am a dedicated Virtual Assistant with over three years of remote experience in administrative support, customer service, data management, report generation, and quality assurance.
I excel at handling high-volume workloads, maintaining accurate documentation, conducting thorough research, and collaborating effectively with international teams. I have strong attention to detail and proficiency in Google Workspace and Microsoft Office.
Skills
Experience Level
Expert
Language
Work Experience
Quality Assurance & Associate Theft Investigator (Part-Time) at Panoptyc
May 1, 2025 - PresentReviewed AI-flagged CCTV footage and transaction records to investigate theft cases and ensure accuracy; Prepared detailed investigation reports and maintained organized documentation for team reference; Verified information with high accuracy while consistently meeting productivity targets in a remote environment; Collaborated with internal teams via Slack and other tools to resolve investigations efficiently.
Subject Matter Expert (SME) at TaskUs
February 1, 2023 - May 1, 2023Provided expert guidance to teammates on complex cases and policy interpretation; Delivered training and feedback to improve team quality and operational consistency.
Content Moderator at TaskUs
April 1, 2022 - January 1, 2025Conducted thorough reviews of advertising accounts for policy compliance, customer safety, and fraud detection; Investigated fraudulent activities, escalated complex cases, and maintained detailed records; Handled high-volume caseloads while consistently exceeding quality, productivity, and accuracy metrics; Utilized administrative skills to document processes and support team operations.
Education
Qualifications
Industry Experience
Media & Entertainment, Professional Services, Software & Internet
Skills
Experience Level
Expert
Hire a Content Creator
We have the best content creator experts on Twine. Hire a content creator in Bulacan today.