Librarian Assistant at Broward College

Responsible for classification and circulation of books, customer service, and organization of books by subject; completed the Library of Congress tutorial at Broward College.

Customer Service at Direct TV

Handled incoming customer requests, ensuring issues were resolved promptly and accurately; delivered professional customer service with enthusiasm and confidence; balanced customer needs with internal business requirements for productivity and performance.

Subtitling at DLA Inc.

Created subtitled mezzanine files in Spanish and Portuguese; performed final quality checks for accuracy of subtitled media assets; updated content data information for all subtitled versions using Broadview (including TC in/out, TRT, audio configuration, subtitle language, aspect ratio).

Film and TV Producer at NK & Associates Production House

Determined technical requirements (set design, lighting, sound) and supervised project progress from production to postproduction; compiled statistics on effectiveness of programs; produced, wrote and directed instructional videos, promotional campaigns and public events; oversaw editorial changes, techniques, graphics and art design.

Production Coordinator at Conartes

Developed budgets for theater production, including performance fees, labor, costumes, music, set construction supplies and fundraising expenses; monitored daily production activities on stage and backstage; hired actors, production crew and creative team.