Available to hire
Hi, I’m Princess Marvelous Allen, a Virtual Assistant and Customer Service professional with hands-on experience in retail POS, sales, and remote support. I thrive in fast-paced environments, keeping operations smooth, schedules organized, and customers happy. In my past roles I improved transaction accuracy, streamlined stock updates, and contributed to digital marketing efforts.
I’m always eager to learn, adapt to industry trends, and deliver reliable service that helps teams grow.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Advanced
Korean
Intermediate
French
Intermediate
Dutch
Intermediate
Work Experience
Virtual Assistant at Xin Rong Ji
January 31, 2024 - January 31, 2024Provided backend support for a well-known restaurant: answered emails, set up meetings, organized files, and ensured smooth operations behind the scenes. Assisted with customer service to enhance guest experiences, helping staff save time and focus on growth. Demonstrated strong organization, speed, and attention to detail in daily tasks.
Sales Representative at Beadaglaze Pharmacy Limited
May 31, 2022 - May 31, 2022Handled customer interactions, supported sales activities, and contributed to inventory and promotions. Demonstrated typing speed, accuracy, leadership, adaptability, creativity, and reliability. Assisted with online scheduling, email management, teamwork, and digital outreach to drive growth.
POS Operator at Beadaglaze Pharmacy Limited
May 2, 2022 - May 2, 2022Processed customer purchases using POS machines (card, cash, transfers); handled cash, issued receipts, and reconciled daily transactions; maintained accuracy of cash drawer; supported inventory tracking and stock updates.
Sales Representative at Beadaglaze Pharmacy Limited
May 2, 2022 - May 2, 2022Managed customer sales and service; maintained a clean and organized sales station; supported daily transactions, inventory tracking, and stock updates; contributed to friendly customer experience and persuasive communications.
Virtual Assistant & Customer Service Support at Xin Rong Ji Restaurant
January 31, 2024 - January 31, 2024Answered emails, set up meetings, organized files, supported customer service, ensured guests had a good experience; kept the team organized and paid attention to detail.
Education
Bachelor of Nursing science at University of Abuja
November 20, 2025 - November 30, 2030Studing how to care for sick people and keep others healthy. Learned about the human body, medicine, and how to help doctors. Trained in hospitals to give real care to patients. Gained skills in communication, teamwork, and emergency care.
Senior School Certificate Examination at Government Secondary School Akiri
January 1, 2019 - June 30, 2019Introduction and Advancement in Behavioral Sciences at World Bank (Online)
January 1, 2025 - September 1, 2025Diplomacy, Environmental Sustainability at United Nations Institute for Training and Research (Online)
January 1, 2025 - November 10, 2025Senior Secondary School Certificate at Government Secondary School Akiri
January 11, 2030 - June 1, 2019Introduction and Advancement in Behavioral Sciences at World Bank Online Course
January 1, 2025 - September 1, 2025Qualifications
Introduction and Advancement in behavioral science
September 19, 2025 - November 26, 2025Introduction to Behavioral Science World Bank
Learned how people make decisions and what influences their behavior. Studied how to use this knowledge to solve real-world problems in areas like health, money, and education. Gained skills in human behavior, research, and practical thinking.
Diplomacy, Environmental Sustainability
January 1, 2025 - November 10, 2025Introduction and Advancement in Behavioral Sciences
January 1, 2025 - September 1, 2025Senior School Certificate Examination
January 1, 2019 - June 30, 2019Senior School Certificate Examination
January 11, 2030 - June 1, 2019Introduction and Advancement in Behavioral Sciences
January 1, 2025 - September 1, 2025Industry Experience
Education, Manufacturing, Retail, Healthcare, Professional Services, Media & Entertainment
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