I’m Sophie Maseko, a Johannesburg-based digital content and marketing professional with 5+ years of experience creating content and supporting customers across retail, hospitality, medical, and corporate environments. I also run my own media ventures, where I’ve helped drive measurable growth in reach, engagement, and website traffic through content strategy, copywriting, SEO, and social media analytics. I enjoy turning ideas into results—from planning and scheduling platform-first content to capturing and editing photos and video. As a keynote speaker on digital marketing, personal branding, and entrepreneurship, I love sharing practical insights, and I’m particularly motivated by data-driven improvements like optimizing performance across platforms and refining campaigns using reporting and audience targeting.…

SOPHIE MASEKO

I’m Sophie Maseko, a Johannesburg-based digital content and marketing professional with 5+ years of experience creating content and supporting customers across retail, hospitality, medical, and corporate environments. I also run my own media ventures, where I’ve helped drive measurable growth in reach, engagement, and website traffic through content strategy, copywriting, SEO, and social media analytics. I enjoy turning ideas into results—from planning and scheduling platform-first content to capturing and editing photos and video. As a keynote speaker on digital marketing, personal branding, and entrepreneurship, I love sharing practical insights, and I’m particularly motivated by data-driven improvements like optimizing performance across platforms and refining campaigns using reporting and audience targeting.…

Available to hire

I’m Sophie Maseko, a Johannesburg-based digital content and marketing professional with 5+ years of experience creating content and supporting customers across retail, hospitality, medical, and corporate environments. I also run my own media ventures, where I’ve helped drive measurable growth in reach, engagement, and website traffic through content strategy, copywriting, SEO, and social media analytics.

I enjoy turning ideas into results—from planning and scheduling platform-first content to capturing and editing photos and video. As a keynote speaker on digital marketing, personal branding, and entrepreneurship, I love sharing practical insights, and I’m particularly motivated by data-driven improvements like optimizing performance across platforms and refining campaigns using reporting and audience targeting.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Personal Assistant / Receptionist (Maternity leave cover) at Ngiligroup
October 1, 2025 - May 31, 2026
Covered front desk and receptionist responsibilities for maternity leave cover. Managed calls and emails, courier services, filing, reconciliations, and meeting/travel coordination to ensure smooth day-to-day operations and strong customer service.
Personal Assistant / Receptionist at Ngiligroup
October 1, 2025 - February 1, 2026
Coordinated communications, scheduling and administrative workflows, improving efficiency and supporting internal and client engagement. Managed documentation, reconciliations and logistics, ensuring accuracy and reducing operational errors. Organised meetings, travel and office operations within a fast-paced business environment.
Junior Admin Clerk (Fixed-term temporary cover) at Radisson Hotel
July 1, 2025 - September 30, 2025
Supported hotel media presence for an event and workshop series by creating Canva graphics, editing video, and capturing photography. Managed guest check-in/out, reservations, payments, and customer inquiries, contributing to increased guest attendance during the series.
Junior Admin Clerk at Radisson Hotel
July 1, 2025 - September 1, 2025
Delivered front desk operations, managing reservations, check-in/out and customer queries while maintaining high service standards. Maintained accurate guest data and processed payments in line with operational procedures.
Junior Content Creator at Afrokulture
August 1, 2024 - Present
Researched, wrote, and edited articles, blog posts, and social media content (captions and headlines). Assisted with content strategy and trend monitoring, collaborating with designers. Scheduled content across platforms and analyzed performance metrics to refine approach and improve output consistency.
Junior Content Manager at Bookout
May 1, 2024 - Present
Executed platform-first content scheduling across TikTok, Instagram and digital channels, contributing to 56% audience growth during campaign periods. Produced SEO-led marketing copy and short-form video content, improving discoverability and supporting 74% increase in website traffic. Optimised links, captions and content formats to increase engagement, supporting campaigns reaching 5,000+ virtual attendees. Collaborated with content managers and creative teams to deliver campaigns achieving 154 in-person attendees and strong multi-platform performance.
Digital Marketer (Subcontractor)
July 1, 2022 - Present
Supported a senior marketer on Google Ads campaigns, including targeting/setup and performance reporting for review and sign-off before launch. Created and scheduled platform-first social content backed by SEO-focused copywriting. Tracked performance across platforms and adjusted content strategy based on analytics, including managing content for a client with strong improvements in video engagement and LinkedIn impressions.
Co-Founder (Media House) at TGT Media House
April 1, 2020 - Present
Co-led a media team covering photography, interviews, SEO, copywriting, and digital marketing for clients. Managed content production workflows and supported end-to-end delivery from idea and drafting to publishing and measurement, ensuring brand-consistent output and performance tracking.
Founder / Self-Employed (Media & Digital Marketing)
April 1, 2020 - Present
Authored content and led book-tour marketing initiatives, including large-scale virtual and in-person attendance. Delivered measurable growth in website traffic and social following by applying content strategy, audience engagement planning, and consistent platform promotion. Worked on digital marketing and personal branding materials for events and corporate workshops, with a strong focus on reach, engagement, and conversion-oriented messaging.
Sales Consultant at Bargain Books
February 1, 2020 - July 31, 2025
Delivered customer service and sales support, including upselling and cross-selling to meet targets. Managed stock, displays, and inventory control. Completed cash-ups, card payments, and related financial administration while maintaining accurate operational records.
Bookseller at Bargain Books
February 1, 2020 - July 1, 2025
Achieved sales targets through upselling and cross-selling, contributing to revenue growth and improved customer experience. Managed merchandising, stock control and displays, increasing product visibility and engagement. Supported promotional campaigns and content scheduling to drive in-store traffic and engagement.
Receptionist at Innovative Medical Centre
February 1, 2019 - February 1, 2020
Managed appointments, patient records and front desk operations, ensuring efficient service delivery and positive client experience.
Administrative Assistant (Apprenticeship) at Christ Church Midrand
January 1, 2016 - January 31, 2018
Provided administrative support including scheduling, correspondence, filing, and reporting. Produced documents and presentations using MS Word, PowerPoint, and Adobe Acrobat.
Junior Admin Assistant at Christ Church Midrand
January 1, 2016 - January 1, 2017
Supported administrative operations including data entry, reporting and scheduling, improving accuracy and organisational efficiency.

Education

Economics & Management Sciences at UNISA
January 11, 2030 - March 26, 2026
Business Management at Westcol College
January 11, 2030 - March 26, 2026
Marketing Management (Short Course) at UNISA
January 11, 2030 - March 26, 2026
Short Course - Marketing Management at UNISA
January 11, 2030 - September 9, 2026
Bachelor-level study - Economics & Management Sciences at UNISA
January 11, 2030 - September 9, 2026
Business Management (apprenticeship/college course) at Westcol College
January 11, 2030 - September 9, 2026
Entrepreneurship & App Development (in progress, self-paced) at FNB App Academy (official Johannesburg Business School course)
January 11, 2030 - September 9, 2026

Qualifications

Google Digital Marketing
January 11, 2030 - March 26, 2026
SEMrush SEO Fundamentals
January 11, 2030 - March 26, 2026
SEMrush Content Marketing
January 11, 2030 - March 26, 2026
Alison Copywriting Certifications
January 11, 2030 - March 26, 2026
Google Digital Marketing | SEO Fundamentals | SEMrush Content Marketing | SEMrush Copywriting
January 11, 2030 - September 9, 2026
Copywriting (Alison)
January 11, 2030 - September 9, 2026
Full-Stack Development Certificate
January 11, 2030 - September 9, 2026

Industry Experience

Media & Entertainment, Retail, Professional Services, Healthcare, Education, Travel & Hospitality