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I am an on-site, detail-oriented administrative professional with over two years of experience in IELTS operations and examination supervision at an international education organization, supporting student placements across Australia, New Zealand, the United States, and the United Kingdom. I thrive in fast-paced environments and excel at keeping operations smooth and compliant. I am fluent in English and skilled in administrative support, stakeholder coordination, report preparation, and process improvement. I am recognized for efficiency, problem-solving, and delivering exceptional service.…I am an on-site, detail-oriented administrative professional with over two years of experience in IELTS operations and examination supervision at an international education organization, supporting student placements across Australia, New Zealand, the United States, and the United Kingdom. I thrive in fast-paced environments and excel at keeping operations smooth and compliant. I am fluent in English and skilled in administrative support, stakeholder coordination, report preparation, and process improvement. I am recognized for efficiency, problem-solving, and delivering exceptional service.

Masum

Production Coordinator, Production Manager, Line Producer, +2

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I am an on-site, detail-oriented administrative professional with over two years of experience in IELTS operations and examination supervision at an international education organization, supporting student placements across Australia, New Zealand, the United States, and the United Kingdom. I thrive in fast-paced environments and excel at keeping operations smooth and compliant. I am fluent in English and skilled in administrative support, stakeholder coordination, report preparation, and process improvement. I am recognized for efficiency, problem-solving, and delivering exceptional service.…I am an on-site, detail-oriented administrative professional with over two years of experience in IELTS operations and examination supervision at an international education organization, supporting student placements across Australia, New Zealand, the United States, and the United Kingdom. I thrive in fast-paced environments and excel at keeping operations smooth and compliant. I am fluent in English and skilled in administrative support, stakeholder coordination, report preparation, and process improvement. I am recognized for efficiency, problem-solving, and delivering exceptional service.

Available to hire

I am an on-site, detail-oriented administrative professional with over two years of experience in IELTS operations and examination supervision at an international education organization, supporting student placements across Australia, New Zealand, the United States, and the United Kingdom. I thrive in fast-paced environments and excel at keeping operations smooth and compliant.

I am fluent in English and skilled in administrative support, stakeholder coordination, report preparation, and process improvement. I am recognized for efficiency, problem-solving, and delivering exceptional service.

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

English

Fluent

Work Experience

Test Day Supervisor (IELTS Operations) at IDP Education Ltd

August 1, 2023 - Present

Supervised daily test operations, coordinated staff and candidate flow, maintained compliant records and reports, managed stakeholder communications, and implemented process improvements supporting a 17% increase in test-takers and a 10% reduction in complaints.

Examiner at British Council Bangladesh

May 2, 2022 - July 2, 2023

Supported end-to-end exam delivery through customer service, attendance tracking, incident documentation, room setup coordination and escalation of irregularities; recognized as Best Invigilator (May–June 2023).