Hi there! I'm a B.Tech IT professional with 13+ years of experience in QA testing, application support, and enterprise troubleshooting. I specialize in manual testing, regression and integration testing, backend SQL validation, defect tracking, and root cause analysis for web-based applications. Across agile teams, I leverage Azure DevOps and JIRA to drive release validation, cross-functional collaboration, and continuous improvement of product quality and system reliability.

Mathangi Anandan

Hi there! I'm a B.Tech IT professional with 13+ years of experience in QA testing, application support, and enterprise troubleshooting. I specialize in manual testing, regression and integration testing, backend SQL validation, defect tracking, and root cause analysis for web-based applications. Across agile teams, I leverage Azure DevOps and JIRA to drive release validation, cross-functional collaboration, and continuous improvement of product quality and system reliability.

Available to hire

Hi there! I’m a B.Tech IT professional with 13+ years of experience in QA testing, application support, and enterprise troubleshooting. I specialize in manual testing, regression and integration testing, backend SQL validation, defect tracking, and root cause analysis for web-based applications.

Across agile teams, I leverage Azure DevOps and JIRA to drive release validation, cross-functional collaboration, and continuous improvement of product quality and system reliability.

See more

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent
Tamil
Fluent

Work Experience

QA Analyst at Spira Software
July 1, 2022 - April 1, 2026
Performed root cause analysis by analyzing system logs, backend data, and application behavior to diagnose and resolve complex production issues. Reproduced production issues in test environments and collaborated with developers to ensure timely resolution and defect closure. Designed and executed test plans, test cases, and test scenarios based on business and functional requirements. Executed functional, regression, integration, and end-to-end testing across multiple Agile releases, helping reduce production defects and improve release stability. Supported validation of API workflows and automated system processes during release testing and integration activities. Validated system integration between Spira Software and NetSuite, ensuring accurate and reliable data flow across systems. Conducted backend SQL validation to ensure data accuracy, consistency, and system integrity across environments. Logged, tracked, and validated 200+ defects and enhancement requests in Azure DevOps with
Senior Application Management Service Delivery Consultant at Hewlett Packard (HP)
January 1, 2009 - January 1, 2018
Provided Level 2+ application support, diagnosing and resolving complex production incidents within strict SLA timelines. Performed root cause analysis using system logs, data analysis, and monitoring tools to identify recurring production issues. Managed incident and problem tickets using ServiceNow and JIRA with proper classification, prioritization, and tracking. Colllaborated with development and business teams to investigate issues and implement permanent fixes. Conducted backend SQL validation to ensure data accuracy, consistency, and system reliability in production environments. Monitored batch jobs and ensured operational continuity through job recovery and system monitoring activities. Performed validation testing for bug fixes and minor enhancements prior to production deployment. Identified recurring production issues and contributed to process improvements, reducing incident volume and improving system stability. Managed and resolved 100+ application support and validation

Education

B.Tech in Information Technology at Anna University, Chennai, India
January 1, 2004 - January 1, 2008
Degree certified by WESE at WESE
January 1, 2015 - May 7, 2026
B.Tech in Information Technology at Anna University, Chennai, India
January 1, 2004 - January 1, 2008
Degree certified by WESEX at WESEX
January 1, 2015 - May 7, 2026
B.Tech in Information Technology at Anna University, Chennai, India
January 1, 2004 - January 1, 2008
Degree certification at World Education Services (WES)
January 1, 2015 - May 7, 2026
B.Tech in Information Technology at Anna University, Chennai, India
January 1, 2004 - December 31, 2008
Degree certified by WES at World Education Services (WES)
January 1, 2015 - May 7, 2026

Qualifications

ITIL V3 Foundation Certified
January 1, 2013 - May 7, 2026
Microsoft Azure Fundamentals
January 1, 2022 - May 7, 2026
Microsoft Azure Data Fundamentals
January 1, 2022 - May 7, 2026
Programming for Data Analytics
January 1, 2022 - May 7, 2026
IT Business Analysis
January 1, 2022 - May 7, 2026
ITIL V3 Foundation Certified
January 1, 2013 - May 7, 2026
Microsoft Azure Fundamentals
January 1, 2022 - May 7, 2026
Microsoft Azure Data Fundamentals
January 1, 2022 - May 7, 2026
Programming for Data Analytics
January 1, 2022 - May 7, 2026
IT Business Analysis
January 1, 2022 - May 7, 2026
ITIL v3 Foundation Certification
January 1, 2013 - May 7, 2026
Microsoft Azure Fundamentals
January 1, 2022 - May 7, 2026
Microsoft Azure Data Fundamentals
January 1, 2022 - May 7, 2026
Programming for Data Analytics
January 1, 2022 - May 7, 2026
IT Business Analysis
January 1, 2022 - May 7, 2026
ITIL V3 Foundation Certified
January 1, 2013 - May 7, 2026
Microsoft Azure Fundamentals
January 1, 2022 - May 7, 2026
Microsoft Azure Data Fundamentals
January 1, 2022 - May 7, 2026
Programming for Data Analytics
January 1, 2022 - May 7, 2026
IT Business Analysis
January 1, 2022 - May 7, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Other, Computers & Electronics

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

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