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I’m Matilde Lago Amor, an Art Director and customer-focused creative based in Zurich, passionate about design, illustration, photography, and colorful visual storytelling. I love turning ideas into engaging visuals for online and offline campaigns, always with a thoughtful, people-first approach. I combine freelance creativity with hands-on marketing and digital experience. From building brand visuals and art direction to supporting customer service, QA, and supplier relationships. Today, I also own a small pet-sitting business, bringing the same energy and care into both creative work and everyday client support.…I’m Matilde Lago Amor, an Art Director and customer-focused creative based in Zurich, passionate about design, illustration, photography, and colorful visual storytelling. I love turning ideas into engaging visuals for online and offline campaigns, always with a thoughtful, people-first approach. I combine freelance creativity with hands-on marketing and digital experience. From building brand visuals and art direction to supporting customer service, QA, and supplier relationships. Today, I also own a small pet-sitting business, bringing the same energy and care into both creative work and everyday client support.

Matilde Lago Amor

Graphic Designer, Photographer, Illustrator, +4

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I’m Matilde Lago Amor, an Art Director and customer-focused creative based in Zurich, passionate about design, illustration, photography, and colorful visual storytelling. I love turning ideas into engaging visuals for online and offline campaigns, always with a thoughtful, people-first approach. I combine freelance creativity with hands-on marketing and digital experience. From building brand visuals and art direction to supporting customer service, QA, and supplier relationships. Today, I also own a small pet-sitting business, bringing the same energy and care into both creative work and everyday client support.…I’m Matilde Lago Amor, an Art Director and customer-focused creative based in Zurich, passionate about design, illustration, photography, and colorful visual storytelling. I love turning ideas into engaging visuals for online and offline campaigns, always with a thoughtful, people-first approach. I combine freelance creativity with hands-on marketing and digital experience. From building brand visuals and art direction to supporting customer service, QA, and supplier relationships. Today, I also own a small pet-sitting business, bringing the same energy and care into both creative work and everyday client support.

Available to hire

I’m Matilde Lago Amor, an Art Director and customer-focused creative based in Zurich, passionate about design, illustration, photography, and colorful visual storytelling. I love turning ideas into engaging visuals for online and offline campaigns, always with a thoughtful, people-first approach.

I combine freelance creativity with hands-on marketing and digital experience. From building brand visuals and art direction to supporting customer service, QA, and supplier relationships. Today, I also own a small pet-sitting business, bringing the same energy and care into both creative work and everyday client support.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

German

Intermediate

Work Experience

Owner at WonderCare (Petsitting small business)

September 1, 2022 - Present

Own and run a petsitting business focused on customer service and reliable care. Manage day-to-day operations, client communication, and service quality to ensure a safe and comfortable experience for pets and peace of mind for owners.

Art Director and Digital Marketing Consultant at Asymmetrica Investments

June 1, 2021 - August 31, 2021

Led art direction and digital marketing consulting for branding and campaigns.

Risk & Payments Traineeship (FB Ads) at Accenture

February 1, 2020 - March 31, 2020

Completed a traineeship focused on risk and payments with exposure to Facebook Ads. Strengthened structured thinking, digital marketing awareness, and attention to detail within a professional environment.

Desktop Publisher at Smartbox Group

April 1, 2019 - December 31, 2019

Work as a desktop publisher, producing and preparing marketing and brand materials with accurate layouts and print-ready outputs. Support production workflows to deliver consistent, high-quality content for campaigns and customer-facing materials.

Supplier Management, Customer Service and QA at Airsorted

July 1, 2018 - December 31, 2018

Handled supplier management alongside customer service and QA. Coordinated operational needs, supported client communication, and contributed to quality assurance to maintain consistent service standards.

Graphic Designer / Digital Marketing Consultant at Freelance / Self-employed

March 1, 2017 - Present

Provided freelance graphic design and digital marketing services to clients in the UK, Mexico, Portugal, Spain and Ireland; developed branding, marketing collateral, and social media content.