Community builder with 12+ years of experience creating and running international, people-first communities across cultures and time zones. Founder of Indonesia’s largest peer-support network for single mothers (14,400+ members across 34 provinces), grown from a single Facebook group into a nationwide, multi-city volunteer leadership structure. Currently manages NGO and partner relationships for a Jakarta-based social-giving platform. Fluent bilingual communicator (Bahasa Indonesia & English) with high emotional intelligence and a passion for inclusive, high-energy spaces where people from all walks of life feel welcome.

Maureen Hitipeuw

Community builder with 12+ years of experience creating and running international, people-first communities across cultures and time zones. Founder of Indonesia’s largest peer-support network for single mothers (14,400+ members across 34 provinces), grown from a single Facebook group into a nationwide, multi-city volunteer leadership structure. Currently manages NGO and partner relationships for a Jakarta-based social-giving platform. Fluent bilingual communicator (Bahasa Indonesia & English) with high emotional intelligence and a passion for inclusive, high-energy spaces where people from all walks of life feel welcome.

Available to hire

Community builder with 12+ years of experience creating and running international, people-first communities across cultures and time zones. Founder of Indonesia’s largest peer-support network for single mothers (14,400+ members across 34 provinces), grown from a single Facebook group into a nationwide, multi-city volunteer leadership structure.

Currently manages NGO and partner relationships for a Jakarta-based social-giving platform. Fluent bilingual communicator (Bahasa Indonesia & English) with high emotional intelligence and a passion for inclusive, high-energy spaces where people from all walks of life feel welcome.

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Language

English
Advanced

Work Experience

Community Manager & Partnerships Lead
May 1, 2023 - Present
Support and coordinate a distributed network of verified NGO partners: onboarding, activation, and ongoing engagement with a welcome-and-support approach needed for new-city operations. Built the Impact Ambassador Program from scratch, including welcome materials, onboarding checklists, and briefing documents that provide partners with the resources and recognition needed to succeed. Coordinate outreach and event activations end-to-end—vendor communication, logistics, and on-the-ground presence—and act as the daily bridge between partners and internal teams.
Project & Community Manager
January 1, 2021 - December 31, 2022
Managed virtual program operations end-to-end across multiple time zones: scheduling, coordination, and live session delivery. Built reusable workflows that reduced last-minute operational friction.
Community Manager, APAC Facebook Groups at APAC Facebook Groups
January 1, 2021 - December 31, 2023
Supported and strengthened high-traffic Facebook communities across the Asia-Pacific region. Coached local group admins on moderation frameworks, content planning, and member engagement, empowering local leads to run their own communities effectively. Produced structured community health reports used to inform programming and support decisions across multiple APAC markets.
Founder & Community Director
September 1, 2014 - Present
Built a national peer-support community from zero to 14,400+ members across all 34 provinces. Designed volunteer leadership structure, onboarding playbooks, and coordination systems to help local group admins run consistent, high-quality experiences in their own cities. Provided ongoing guidance, recognition, and support to a distributed team of volunteer community leads, maintaining morale and keeping turnover low across a fully remote structure. Planned and ran recurring in-person and online events, from an annual nationwide family gathering (150–200 attendees) to smaller intimate meetups, covering everything from concept and logistics to attendance tracking. Produced a bilingual impact and funding report from a 286-response community survey and regularly reported community health metrics to sponsors and partners.

Education

Associate Degree (D3), Public Relations at STIKOM Interstudi, Jakarta
January 11, 2030 - August 5, 2026

Qualifications

Meta Certified Community Manager (CM)
January 1, 2020 - August 5, 2026
CMX Community MBA
January 11, 2030 - August 5, 2026
Vital Voices Visionaries Fellow
January 11, 2030 - August 5, 2026
Facebook Community Leadership Program Fellow
January 1, 2018 - December 31, 2019
CMX Community Industry Awards Finalist - Nonprofit Community Professional
January 1, 2021 - January 1, 2026

Industry Experience

Non-Profit Organization, Media & Entertainment, Government

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