Student technology professional providing technical assistance at Oregon State University via phone support for students, staff, and faculty. Troubleshoots software and hardware issues, writes detailed call reports, and maintains an internal knowledge base of troubleshooting procedures. Imaging, configuration, deployment, and administration of Windows and Mac computers in OSU’s enterprise environment. Student developer maintaining and extending in-house OSU IT employee management and lookup tools using JavaScript, collaborating across IT departments. Game developer and mechanics designer for a game-based learning capstone for PharmD classes using Unity and C#, building gameplay systems and asynchronous competition/leaderboard functionality with Unity Cloud Services.

Max Baker

Student technology professional providing technical assistance at Oregon State University via phone support for students, staff, and faculty. Troubleshoots software and hardware issues, writes detailed call reports, and maintains an internal knowledge base of troubleshooting procedures. Imaging, configuration, deployment, and administration of Windows and Mac computers in OSU’s enterprise environment. Student developer maintaining and extending in-house OSU IT employee management and lookup tools using JavaScript, collaborating across IT departments. Game developer and mechanics designer for a game-based learning capstone for PharmD classes using Unity and C#, building gameplay systems and asynchronous competition/leaderboard functionality with Unity Cloud Services.

Available to hire

Student technology professional providing technical assistance at Oregon State University via phone support for students, staff, and faculty. Troubleshoots software and hardware issues, writes detailed call reports, and maintains an internal knowledge base of troubleshooting procedures. Imaging, configuration, deployment, and administration of Windows and Mac computers in OSU’s enterprise environment.

Student developer maintaining and extending in-house OSU IT employee management and lookup tools using JavaScript, collaborating across IT departments. Game developer and mechanics designer for a game-based learning capstone for PharmD classes using Unity and C#, building gameplay systems and asynchronous competition/leaderboard functionality with Unity Cloud Services.

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Language

Work Experience

Student Developer at Oregon State University Information & Technology
April 1, 2025 - Present
Maintains, updates, and develops OSU IT’s in-house employee management and employee lookup tools used by IT departments across the university, using JavaScript.
Student Technical Technician at Oregon State University Information & Technology
June 1, 2023 - Present
Provided technical assistance over the phone to students, staff, and faculty at Oregon State University, helping troubleshoot software and hardware issues. Created detailed customer call write-ups documenting problems and implemented solutions to correct issues and support a living internal knowledge base for troubleshooting procedures and techniques. Imaged, configured, deployed, and administered Windows and Mac computers within OSU’s enterprise environment.

Education

Bachelor of Computer Science (Game and Simulation Development) at Oregon State University
January 1, 2021 - January 1, 2026

Qualifications

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Industry Experience

Education, Software & Internet, Computers & Electronics, Government, Professional Services, Gaming