Recent graduate with a Bachelor of Arts in International Studies, bringing hands-on experience with customer service, cash handling, and POS systems, along with basic phone and computer operations. Known for staying calm and organized in fast-paced environments while delivering high-quality support.

Max Grabowsky

Recent graduate with a Bachelor of Arts in International Studies, bringing hands-on experience with customer service, cash handling, and POS systems, along with basic phone and computer operations. Known for staying calm and organized in fast-paced environments while delivering high-quality support.

Available to hire

Recent graduate with a Bachelor of Arts in International Studies, bringing hands-on experience with customer service, cash handling, and POS systems, along with basic phone and computer operations. Known for staying calm and organized in fast-paced environments while delivering high-quality support.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Japanese
Advanced

Work Experience

Mentor at Big Brothers Big Sisters of New Mexico (BBBS)
December 1, 2025 - Present
Provided one-on-one mentorship to high school students at South Valley Academy (SVA), offering consistent emotional and technical support. Assisted with resume development, college preparation, professional networking, and career goal discussions.
Social Media and Marketing Intern at City of Albuquerque Solid Waste
December 1, 2022 - January 31, 2023
Designed and managed targeted Instagram posts using Hootsuite to maximize visibility, maintaining an average 8% engagement rate. Served as primary phone and in-person contact for residents regarding recycling/trash pickup services and provided courtesy assistance to business owners for scheduled pickup. Recorded and processed phone interactions, scheduling services for clients online, while staying current on citywide educational events and initiatives.
Social Media and Marketing Intern at City of Albuquerque Solid Waste: Keep Albuquerque Beautiful
December 1, 2022 - January 31, 2023
Designed and managed targeted Instagram posts using Hootsuite to maximize visibility and maintain an average 8% engagement rate. Served as the primary phone and in-person contact for residents regarding recycling/trash pickup services. Provided courtesy assistance to business owners for scheduled pickup and recorded/processed phone interactions for scheduled services.
Barista & Shift Lead at Dutch Bros Coffee
September 1, 2022 - Present
Provide reliable leadership in a fast-paced, high-volume environment by collaborating with and managing barista team members. Deliver consistent, extraordinary customer service and anticipate needs during busy shifts. Operate POS systems, handle and reconcile cash, maintain shop cleanliness, and manage inventory.
Audio Visual (AV) Technician at University of New Mexico Student Union Building
March 1, 2022 - June 30, 2022
Set up and broke down AV rental equipment for live meetings, conferences, and special events, resolving client complaints promptly. Partnered with team members to ensure safe audio levels and deliver a professional mix using audio systems. Greeted clients, maintained relationships, and demonstrated how to operate equipment in event rooms.
Audio Visual (AV) Technician at University of New Mexico: Student Union Building
March 1, 2022 - June 30, 2022
Set up and broke down AV rental equipment for live meetings, conferences, and special events, resolving client complaints promptly. Prepared rooms by arranging microphones, cabling, audio interfaces, speakers, projectors, and lighting to match event specifications and ensure smooth operation. Coordinated with team members to maintain safe audio levels using professional audio systems; assisted other event production teams with setup, maintenance, and breakdown.

Education

Bachelor of Arts (B.A.) at University of New Mexico
August 1, 2020 - May 31, 2024
Summer Intensive Japanese Language and Culture Program at Akita International University
March 1, 2023 - August 31, 2023
Bachelor of Arts (B.A.) at University of New Mexico
August 1, 2020 - May 1, 2024
Summer Intensive Japanese Language and Culture Program (Japanese language & culture) at Akita International University
March 1, 2023 - August 1, 2023
Bachelor of Arts (B.A.) International Studies at University of New Mexico
August 1, 2020 - May 1, 2024
Summer Intensive Japanese Language and Culture Program at Akita International University
March 1, 2023 - August 1, 2023

Qualifications

Industry Experience

Media & Entertainment, Government, Non-Profit Organization, Retail, Education