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I am a creative and detail-oriented professional with experience in graphic design, digital marketing, and customer engagement. I am skilled in creating marketing materials and managing online content to support businesses and communities effectively. I am knowledgeable in using tools like Canva and CapCut for visual design and video editing, and proficient with CRM and project management platforms such as Trello and Asana. I have experience promoting community events and building online presence through social media content, eager to contribute visually compelling designs and organized marketing support in remote setups.…I am a creative and detail-oriented professional with experience in graphic design, digital marketing, and customer engagement. I am skilled in creating marketing materials and managing online content to support businesses and communities effectively. I am knowledgeable in using tools like Canva and CapCut for visual design and video editing, and proficient with CRM and project management platforms such as Trello and Asana. I have experience promoting community events and building online presence through social media content, eager to contribute visually compelling designs and organized marketing support in remote setups.

Mary May R. Quintos

Graphic Designer, Community Manager, Content Creator, +3

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I am a creative and detail-oriented professional with experience in graphic design, digital marketing, and customer engagement. I am skilled in creating marketing materials and managing online content to support businesses and communities effectively. I am knowledgeable in using tools like Canva and CapCut for visual design and video editing, and proficient with CRM and project management platforms such as Trello and Asana. I have experience promoting community events and building online presence through social media content, eager to contribute visually compelling designs and organized marketing support in remote setups.…I am a creative and detail-oriented professional with experience in graphic design, digital marketing, and customer engagement. I am skilled in creating marketing materials and managing online content to support businesses and communities effectively. I am knowledgeable in using tools like Canva and CapCut for visual design and video editing, and proficient with CRM and project management platforms such as Trello and Asana. I have experience promoting community events and building online presence through social media content, eager to contribute visually compelling designs and organized marketing support in remote setups.

Available to hire

I am a creative and detail-oriented professional with experience in graphic design, digital marketing, and customer engagement. I am skilled in creating marketing materials and managing online content to support businesses and communities effectively.

I am knowledgeable in using tools like Canva and CapCut for visual design and video editing, and proficient with CRM and project management platforms such as Trello and Asana. I have experience promoting community events and building online presence through social media content, eager to contribute visually compelling designs and organized marketing support in remote setups.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Tagalog

Fluent

Work Experience

Customer Service Representative (Account Now Account) at Sutherland Global Services, Tarlac Branch

March 11, 2013 - August 24, 2015

Assisted clients with disputes, account setups, password resets, and system troubleshooting, delivering clear and patient guidance. Walked customers through computer-based processes and online account management, empowering clients to navigate their services independently. Maintained accurate and organized records of customer interactions and resolutions for follow-up and reporting purposes. Handled a high volume of inbound calls and emails while maintaining professionalism and composure under pressure. Demonstrated excellent communication and problem-solving skills to address a variety of customer concerns efficiently. Collaborated with team members and supervisors to ensure service level agreements (SLAs) and quality standards were consistently met. Utilized CRM tools and internal systems for data entry, documentation, and tracking customer cases.

Community Marketing Coordinator & Graphic Designer (Freelance)

January 1, 2023 - September 2, 2025

Created digital and print marketing materials using Canva, including tarpaulins, event posters, and social media graphics. Promoted community Zumba events through Facebook, group chats, and visual content. Edited promotional and recap videos using CapCut for social media engagement. Coordinated with local government and small businesses for event sponsorships and invitations. Scheduled and organized events using Google Calendar and Trello. Wrote formal communications such as invitations, thank-you notes, and updates to partners and guests. Maintained consistent branding across online and offline materials. Supported audience engagement before and after events through follow-up posts and messages.

YouTube Branding and Content Support at YouTube Channel Your Health Matters

July 20, 2022 - January 30, 2023

Created a customized YouTube channel profile and banner reflecting the client’s brand and style. Edited and enhanced video content for uploads using CapCut and Canva. Designed eye-catching thumbnails to improve viewer engagement and click-through rates. Maintained visual consistency and professional presentation across the channel.