Available to hire
I’m Mayra Rodrigues Guerra, a results-driven professional focused on compliance, integration, and customer success. I excel at turning complex processes into simple, scalable playbooks, coordinating cross-functional teams, and delivering executive-ready summaries that inform strategic decision-making.
Outside of work, I value time with family, reading, and exploring new tools that make collaboration easier. I love cooking, traveling, and meeting people from all over the world to learn and grow together.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Portuguese
Fluent
English
Fluent
Spanish; Castilian
Advanced
Work Experience
Compliance & Operations Specialist at ATSigma (Consultant for Sonim Technologies)
September 1, 2024 - November 7, 2025Managed compliance obligations for EU Battery Regulation, WEEE Directive, and GDPR; created structured obligation matrices with clear team ownership; led cross-functional collaboration with Engineering, Product, Sales, and Quality to align compliance requirements with operations; delivered executive-ready summaries and regulatory briefs; built tracking systems for obligations and SLAs.
Integration Consultant Lead / Support Chief
December 1, 2023 - November 7, 2025Simplified complex work; led cross-functional collaboration with Engineering, Product, Sales, and Quality to align integration requirements with operations; built onboarding and support processes; established reporting cadence for leadership and improved customer onboarding.
Customer Success Manager at Adaquest
August 20, 2024 - August 20, 2024Managed customer success initiatives and onboarding; strengthened relationships with clients; aligned expectations across teams; drove improvements in SLA adherence and post-sale support.
Customer Service Representative at Bullitt
December 20, 2023 - December 20, 2023Provided telecommunications support, onboarding, and customer care; collaborated with engineering and sales to optimize processes and resolve escalations; contributed to cross-team efficiency and customer satisfaction.
Education
Bachelor of Laws at UNIEURO
December 1, 2006LAW
Qualifications
Undergraduate Degree in Law
January 1, 2002 - December 1, 2006Microsoft Gold for Cybersecurity and Compliance Certification
January 11, 2030 - November 7, 2025Industry Experience
Consumer Goods, Computers & Electronics, Professional Services, Telecommunications, Software & Internet, Media & Entertainment, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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