I'm Mayra Rodrigues Guerra, a results-driven professional focused on compliance, integration, and customer success. I excel at turning complex processes into simple, scalable playbooks, coordinating cross-functional teams, and delivering executive-ready summaries that inform strategic decision-making. Outside of work, I value time with family, reading, and exploring new tools that make collaboration easier. I love cooking, traveling, and meeting people from all over the world to learn and grow together.

Mayra Rodrigues Guerra

I'm Mayra Rodrigues Guerra, a results-driven professional focused on compliance, integration, and customer success. I excel at turning complex processes into simple, scalable playbooks, coordinating cross-functional teams, and delivering executive-ready summaries that inform strategic decision-making. Outside of work, I value time with family, reading, and exploring new tools that make collaboration easier. I love cooking, traveling, and meeting people from all over the world to learn and grow together.

Available to hire

I’m Mayra Rodrigues Guerra, a results-driven professional focused on compliance, integration, and customer success. I excel at turning complex processes into simple, scalable playbooks, coordinating cross-functional teams, and delivering executive-ready summaries that inform strategic decision-making.

Outside of work, I value time with family, reading, and exploring new tools that make collaboration easier. I love cooking, traveling, and meeting people from all over the world to learn and grow together.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Advanced

Work Experience

Compliance & Operations Specialist at ATSigma (Consultant for Sonim Technologies)
September 1, 2024 - November 7, 2025
Managed compliance obligations for EU Battery Regulation, WEEE Directive, and GDPR; created structured obligation matrices with clear team ownership; led cross-functional collaboration with Engineering, Product, Sales, and Quality to align compliance requirements with operations; delivered executive-ready summaries and regulatory briefs; built tracking systems for obligations and SLAs.
Integration Consultant Lead / Support Chief
December 1, 2023 - November 7, 2025
Simplified complex work; led cross-functional collaboration with Engineering, Product, Sales, and Quality to align integration requirements with operations; built onboarding and support processes; established reporting cadence for leadership and improved customer onboarding.
Customer Success Manager at Adaquest
August 20, 2024 - August 20, 2024
Managed customer success initiatives and onboarding; strengthened relationships with clients; aligned expectations across teams; drove improvements in SLA adherence and post-sale support.
Customer Service Representative at Bullitt
December 20, 2023 - December 20, 2023
Provided telecommunications support, onboarding, and customer care; collaborated with engineering and sales to optimize processes and resolve escalations; contributed to cross-team efficiency and customer satisfaction.

Education

Bachelor of Laws at UNIEURO
December 1, 2006
LAW

Qualifications

Undergraduate Degree in Law
January 1, 2002 - December 1, 2006
Microsoft Gold for Cybersecurity and Compliance Certification
January 11, 2030 - November 7, 2025

Industry Experience

Consumer Goods, Computers & Electronics, Professional Services, Telecommunications, Software & Internet, Media & Entertainment, Other