I am a creative and detail-oriented brand designer and UI/UX product designer with 4+ years of experience shaping brand identities and intuitive digital experiences for startups and small businesses. I enjoy translating business goals into design strategies, delivering visually cohesive identities and user-centered interfaces across web and mobile platforms. I also bring experience in customer support operations and administrative functions, helping teams run smoothly and ensuring responsive client service. I thrive in collaborative, remote environments and love turning complex requirements into clear, elegant design solutions.…

MCWILLS PHILLIPS

I am a creative and detail-oriented brand designer and UI/UX product designer with 4+ years of experience shaping brand identities and intuitive digital experiences for startups and small businesses. I enjoy translating business goals into design strategies, delivering visually cohesive identities and user-centered interfaces across web and mobile platforms. I also bring experience in customer support operations and administrative functions, helping teams run smoothly and ensuring responsive client service. I thrive in collaborative, remote environments and love turning complex requirements into clear, elegant design solutions.…

Available to hire

I am a creative and detail-oriented brand designer and UI/UX product designer with 4+ years of experience shaping brand identities and intuitive digital experiences for startups and small businesses. I enjoy translating business goals into design strategies, delivering visually cohesive identities and user-centered interfaces across web and mobile platforms.

I also bring experience in customer support operations and administrative functions, helping teams run smoothly and ensuring responsive client service. I thrive in collaborative, remote environments and love turning complex requirements into clear, elegant design solutions.

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Language

English
Fluent

Work Experience

Lead Designer at Wills Studio
December 1, 2022 - Present
Managed client communications, project schedules, and administrative tasks, ensuring smooth project execution. Designed website layouts, templates, and branded visuals while maintaining organized records of client feedback and project timelines. Coordinated meetings and managed calendars to streamline client engagements and deliverables. Handled file management and ensured all administrative processes ran smoothly.
Billing Specialist at Rise Tech Ventures
May 4, 2024 - December 1, 2024
Received and processed customer calls for bill payments, guiding them through the payment process and verifying payment details. Collected payment information securely and completed transactions by paying bills on the customer's behalf to service providers or companies. Ensured accuracy of transactions by verifying customer and payment details, and resolved any discrepancies or payment issues. Provided excellent customer service by addressing inquiries, offering support, and resolving billing-related concerns. Maintained detailed records of payments and transactions for accurate documentation and reporting.
UI/UX Designer at Roadlers
August 1, 2022 - November 1, 2022
Gathered and evaluated user requirements. Illustrated design ideas using story boards and site maps. Designed graphic user interface elements and prototypes. Conducted layout adjustments based on user feedback. Adhered to project deadlines and collaborated with remote teams effectively.
Lead Designer at Saint Iconic Luxury
January 1, 2022 - May 1, 2022
Defined the brand’s visual identity, including logo and branding elements, while managing client communications and development timelines. Conducted market research and competitor analysis to inform strategic decisions. Developed and maintained documentation for brand style guides and client interactions, ensuring effective communication with vendors and clients.
Lead Designer at WillsStudio, India
December 1, 2022 - Present
Designed brand identities, logos, and marketing assets for startups and small businesses, strengthening brand positioning and visual consistency across digital platforms. Created website layouts, wireframes, and UI components using Figma, improving usability and delivering modern, user-centered design solutions. Collaborated with clients to translate business goals into design strategies, increasing client satisfaction and project approval rates. Managed multiple design projects simultaneously, ensuring on-time delivery and alignment with client requirements. Maintained organized design systems and brand documentation, improving workflow efficiency and consistency across projects.
Billing Specialist at Rise Tech Ventures, Ghaziabad
May 1, 2024 - December 1, 2024
Handled high-volume inbound customer interactions, assisting with billing inquiries and payment processes, enhancing customer experience and issue resolution efficiency. Processed secure payment transactions and verified billing details, ensuring accuracy and reducing transaction errors. Resolved billing discrepancies and customer complaints, improving customer satisfaction and retention. Maintained detailed transaction records and documentation, supporting compliance and operational accuracy. Delivered timely customer support via phone and digital channels, reducing response time and improving service delivery.
UI/UX Designer at Roadlers, Remote
August 1, 2022 - November 1, 2022
Conducted user research and gathered requirements, translating insights into wireframes, user flows, and interactive prototypes. Designed intuitive interface layouts and UI components, improving usability and navigation across digital products. Collaborated with cross-functional teams to iterate on designs based on feedback, enhancing product functionality and user experience. Utilized Figma for prototyping and design systems, ensuring consistent and scalable UI design solutions.
Lead Designer at Saint Iconic Luxury, Remote
January 1, 2022 - May 1, 2022
Developed complete brand identity systems, including logos, typography, and visual guidelines, establishing a strong and cohesive brand presence. Designed promotional graphics and marketing materials, supporting campaign performance and brand visibility. Conducted competitor and market research to inform design direction, improving strategic decision-making and brand differentiation. Delivered high-quality visual assets aligned with brand strategy, enhancing overall brand perception.

Education

Bachelor of Applied Science in Information Technology: Computers Software and Media Applications at Stratford University
February 1, 2014 - September 1, 2018
High School Diploma at Hillcrest High School
May 1, 2009 - January 1, 2013
BSIT at Stratford University, India
October 1, 2018 - March 17, 2026
BSIT, Software Engineering at Stratford University, India
January 11, 2030 - October 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Professional Services
    paper AFIKUZI FOUNDATION Visual Identity

    Afikuzi Foundation is a multifaceted organization dedicated to supporting both the elderly and children in need. Their mission involves providing care, support, and resources to the elderly, ensuring they have a dignified and comfortable life. Simultaneously, they focus on nurturing children by raising them in a supportive environment, ensuring their education, and guiding them toward a brighter future. The foundation’s holistic approach aims to create a positive impact on both generations, fostering a caring community and securing a better quality of life for those they serve.