Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Hindi
Fluent
Gujarati
Fluent
Work Experience
Usability & Accessibility Specialist / Product Designer at University of Illinois Urbana-Champaign
June 1, 2024 - PresentLed end-to-end UX for a zero-to-one enterprise course planning platform, replacing spreadsheet-based workflows with scalable, admin-friendly experiences. Collaborated with PMs, engineers, and stakeholders to scope and deliver phased improvements under tight academic timelines. Improved planning efficiency by ~40% by simplifying high-risk workflows and reducing error-prone steps. Defined IA and interaction patterns for complex, data-dense admin tables and scheduling logic; validated flows for accuracy, error prevention, and system clarity. Embedded WCAG 2.2 AA accessibility into core workflows and reusable components; conducted audits and remediated issues (keyboard navigation, focus states, contrast, screen reader considerations). Strengthened design-system consistency by building reusable components aligned with the Illinois Theme Library.
UI/UX Designer at Planck Technology, USA
April 1, 2023 - June 1, 2024Designed and shipped end-to-end responsive web and mobile-first experiences for client-facing digital products, translating business requirements into user-centered solutions from discovery through implementation. Increased user engagement by 25% through iterative design, usability testing, and data-informed refinements. Led a website responsive redesign improving conversion by 17% by clarifying hierarchy and streamlining user journeys. Built and maintained a Figma design system to improve consistency and cross-team efficiency; ensured design feasibility and quality through close dev collaboration. Worked in agile delivery (backlog grooming, sprint planning, design reviews) to align design execution with development timelines.
Product Designer at Northeastern University, Boston, MA
January 1, 2022 - April 1, 2023Supported user-centered design through journey mapping, wireframing, prototyping, and usability testing, contributing to a 32% increase in engagement. Improved information architecture using card sorting and tree testing, helping reduce support inquiries by 13%. Designed accessible, responsive interfaces aligned with UI and accessibility best practices; documented shared design standards.
UI/UX Designer at DATA SQUARE
July 1, 2019 - August 1, 2021Designed interfaces for websites and applications; created wireframes and high-fidelity screens aligned with usability fundamentals and client requirements.
Education
MPS in Digital Media - Interaction Design at Northeastern University
September 20, 2021 - July 3, 2023Master of Science in Digital Media - Interaction Design at Northeastern University, Boston
January 11, 2030 - February 13, 2026Bachelor of Engineering in Architecture at Sardar Patel University
January 11, 2030 - February 13, 2026Information Accessibility Design and Policy (IADP) at University of Illinois at Urbana-Champaign
January 11, 2030 - February 13, 2026Qualifications
Information Accessibility Design and Policy (IADP)
January 11, 2030 - February 13, 2026Industry Experience
Education, Media & Entertainment, Real Estate & Construction, Financial Services, Travel & Hospitality, Software & Internet, Healthcare, Non-Profit Organization, Retail, Professional Services
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