Available to hire
E-commerce and digital marketing specialist with a strong track record building and managing high-performing online stores. Skilled in streamlining operations, managing inventory, and creating smooth, customer-friendly shopping experiences.
I enjoy finding practical, effective solutions that help businesses grow and run more efficiently, both online and in-store.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Work Experience
E-Commerce Support (Contract/Casual) at Orchard Worker – Clyde Orchards
January 1, 2022 - January 1, 2023E-commerce Support (Contract/Casual) at Salese at markets
January 1, 2022 - January 1, 2023Online/Fulfilment & Product Support (Remote) at Clementine Knit Shop
January 1, 2022 - January 1, 2023Remote assistance with fulfilment of online orders and occasional product listing/content. Supported small-scale seasonal campaigns and customer service.
Online Store Manager (Shopify) at Deval Boutique
January 1, 2020 - January 1, 2020Designed, built, and managed Deval Boutique’s Shopify store leading all aspects of e-commerce including product uploads, SEO, app selection, customer service, design, promotions, and customer journey optimisation. Planned and executed email marketing and digital campaigns, supported loyalty programmes, contributed to ongoing online sales growth, and improved customer experience.
E-Commerce Manager/Co-ordinator at Ikon Fashion Boutique
January 1, 2020 - PresentManaged in-store operations, staff, and customer service while supporting e-commerce activities. Assisted with online order fulfilment, inventory management, and product uploads. Developed strong customer experience and visual merchandising skills.
E-commerce Manager/Coordinator (part-time, following maternity leave) at Ikon Fashion Boutique
January 1, 2020 - January 1, 2020Managed in-store operations, staff, and customer service while supporting e-commerce activity. Assisted with online order fulfillment, inventory management, and product uploads/listings. Developed skills in customer experience and visual merchandising; supported small-scale seasonal campaigns and customer service.
E-Commerce Manager/Co-ordinator at Deval Boutique
January 1, 2020 - PresentDesigned, built, and managed Deval Boutique’s Shopify store. Led all aspects of e-commerce including product uploads, SEO, app setup, customer service, design, promotions, and customer journey optimisation. Planned and executed email marketing and digital campaigns, managed a loyalty program, and contributed to ongoing online sales growth and customer experience improvements. Returned part-time following maternity leave.
Store Manager at Clementine Knit Shop
March 1, 2018 - December 1, 2019Remote assistance with online order fulfillment and occasional product listing/content updates. Supported small-scale seasonal campaigns and customer service.
E-commerce Manager/C0-ordinator at Ikon Fashion Boutique
March 1, 2018 - December 1, 2019Managed in-store operations, staff, and customer service while supporting e-commerce activities. Assisted with online order fulfilment, inventory management, and product uploads. Developed customer experience and visual merchandising skills while supporting small-scale seasonal campaigns.
Waitress at Manuka Café
January 1, 2017 - December 1, 2017Orchard Worker at Clyde Orchards
January 1, 2017 - January 1, 2018Kitchen Assistant at The Exchange Café
January 1, 2016 - January 1, 2017Catering Assistant at Kale and Co
January 1, 2013 - December 1, 2015Café Assistant at Panache Café
January 1, 2013 - December 1, 2015Sports Coach at Active Little Aussies
January 1, 2012 - December 1, 2012Café Manager at Amano Café
January 1, 2011 - January 1, 2013Café Manager at Amano Caffé
January 1, 2011 - December 1, 2013All-rounder (Café & Functions) at The Orchard Garden Café & Functions
January 1, 2005 - January 1, 2011All-rounder / Café & Functions at The Orchard Garden Café & Functions
January 1, 2005 - December 1, 2011Office Assistant at Civil Construction Ltd.
January 1, 2003 - December 1, 2005Education
Diploma in Hospitality & Management at Otago Polytechnic, NZ
January 1, 2007 - January 1, 2009NCEA Level 2 Certificate at Dunstan High School, Alexandra, NZ
January 1, 2003 - January 1, 2006Diploma in Hospitality & Management at Otago Polytechnic, NZ
January 1, 2007 - January 1, 2009NCEA Level 2 Certificate at Dunstan High School, Alexandra, NZ
January 1, 2003 - January 1, 2006Diploma in Hospitality & Management at Otago Polytechnic, NZ
January 1, 2007 - January 1, 2009NCEA Level 2 Certificate at Dunstan High School, Alexandra, NZ
January 1, 2003 - January 1, 2006Qualifications
Industry Experience
Retail, Software & Internet, Media & Entertainment, Professional Services, Travel & Hospitality, Consumer Goods, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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