Hi, I'm Melissa! With almost two decades of experience in customer service and over 5yrs in social media management, I thrive on creating engaging online experiences for clients and communities. I'm all about building connections and fostering creativity in every project I take on. Outside of work, I love exploring new music, helping with live events, and spending time with family.…

Melissa Barsi

Hi, I'm Melissa! With almost two decades of experience in customer service and over 5yrs in social media management, I thrive on creating engaging online experiences for clients and communities. I'm all about building connections and fostering creativity in every project I take on. Outside of work, I love exploring new music, helping with live events, and spending time with family.…

Available to hire

Hi, I’m Melissa! With almost two decades of experience in customer service and over 5yrs in social media management, I thrive on creating engaging online experiences for clients and communities. I’m all about building connections and fostering creativity in every project I take on. Outside of work, I love exploring new music, helping with live events, and spending time with family.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Freelance Social Media Manager at Various Artists & Event Companies
January 1, 2020 - Present
Manage online presence for three DJs/music producers and two event production companies. Create, schedule, and monitor content across various social media platforms, engage with followers, and coordinate promotional campaigns.
Customer Service Representative at One Click Appliance Repair
November 1, 2021 - July 1, 2025
Delivered efficient customer support through phone, email, and live chat, managed scheduling, payments, and service updates for clients.
Social Media Manager at Vivid Lumen
April 30, 2021 - September 30, 2021
Oversaw company social media presence, developed content that boosted online engagement by 30%, and optimized customer interactions and inquiries.
Internal Parts & Service Advisor at Kot Auto Group
July 1, 2019 - June 1, 2020
Managed work orders and customer service requests, coordinated with body shops for timely parts delivery, and assisted with appointments.
Parts Technician at Canadian Tire Corporation Ltd
August 30, 2018 - May 30, 2019
Assisted customers with automotive parts, managed inventory tracking, and conducted cash transactions at the service desk.

Education

Parts Technician at Grande Prairie Regional College
January 1, 2012 - January 1, 2016

Qualifications

Red Seal Parts Technician
January 11, 2030 - December 11, 2025

Industry Experience

Media & Entertainment, Retail

Skills

Experience Level

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