MB

Melissa Barsi

Available to hire

Hi, I'm Melissa! With almost two decades of experience in customer service and over 5yrs in social media management, I thrive on creating engaging online experiences for clients and communities.

About

Hi, I’m Melissa! With almost two decades of experience in customer service and over 5yrs in social media management, I thrive on creating engaging online experiences for clients and communities. I’m all about building connections and fostering creativity in every project I take on. Outside of work, I love exploring new music, helping with live events, and spending time with family.

  • 8 years' experience
  • Joined December 2025

Industry experience

  • Media & Entertainment
  • Retail

Work experience· 5 roles

Customer Service Representative · One Click Appliance RepairNov 2021 – Jul 2025 · 3 yrs 9 mos

Delivered efficient customer support through phone, email, and live chat, managed scheduling, payments, and service updates for clients.

Social Media Manager · Vivid LumenApr 2021 – Sep 2021 · 6 mos

Oversaw company social media presence, developed content that boosted online engagement by 30%, and optimized customer interactions and inquiries.

Freelance Social Media Manager · Various Artists & Event CompaniesJan 2020 – Present · 6 yrs 11 mos

Manage online presence for three DJs/music producers and two event production companies. Create, schedule, and monitor content across various social media platforms, engage with followers, and coordinate promotional campaigns.

Internal Parts & Service Advisor · Kot Auto GroupJul 2019 – Jun 2020 · 1 yr
Parts Technician · Canadian Tire Corporation LtdAug 2018 – May 2019 · 10 mos

Education

Parts Technician · Grande Prairie Regional College2012 – 2016

Certifications and awards

Red Seal Parts Technician2030 – 2025

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