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I am Melissa Chin, a storyteller, writer, and editor with a knack for compelling storytelling across text and video. I bring a positive, proactive can-do attitude from concept to realization of any project, and I’m a strong negotiator who wears many hats while maintaining a fair and approachable management style. Currently, I lead the Content and Strategy team at Parking Network B.V. in Maastricht, coordinating six professionals and serving as Editor-in-Chief for press releases, blogs, and video content. I’ve driven client briefings, cross-department collaboration to meet deadlines, and account management that has grown traffic by 30% over four years, generated significant upsell revenue, and delivered successful events and large-scale networking programs worldwide (including an annual in-person event across multiple cities with Madrid 2022).…I am Melissa Chin, a storyteller, writer, and editor with a knack for compelling storytelling across text and video. I bring a positive, proactive can-do attitude from concept to realization of any project, and I’m a strong negotiator who wears many hats while maintaining a fair and approachable management style. Currently, I lead the Content and Strategy team at Parking Network B.V. in Maastricht, coordinating six professionals and serving as Editor-in-Chief for press releases, blogs, and video content. I’ve driven client briefings, cross-department collaboration to meet deadlines, and account management that has grown traffic by 30% over four years, generated significant upsell revenue, and delivered successful events and large-scale networking programs worldwide (including an annual in-person event across multiple cities with Madrid 2022).

Melissa Chin

Writer, Project Manager, Content Strategist, +2

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I am Melissa Chin, a storyteller, writer, and editor with a knack for compelling storytelling across text and video. I bring a positive, proactive can-do attitude from concept to realization of any project, and I’m a strong negotiator who wears many hats while maintaining a fair and approachable management style. Currently, I lead the Content and Strategy team at Parking Network B.V. in Maastricht, coordinating six professionals and serving as Editor-in-Chief for press releases, blogs, and video content. I’ve driven client briefings, cross-department collaboration to meet deadlines, and account management that has grown traffic by 30% over four years, generated significant upsell revenue, and delivered successful events and large-scale networking programs worldwide (including an annual in-person event across multiple cities with Madrid 2022).…I am Melissa Chin, a storyteller, writer, and editor with a knack for compelling storytelling across text and video. I bring a positive, proactive can-do attitude from concept to realization of any project, and I’m a strong negotiator who wears many hats while maintaining a fair and approachable management style. Currently, I lead the Content and Strategy team at Parking Network B.V. in Maastricht, coordinating six professionals and serving as Editor-in-Chief for press releases, blogs, and video content. I’ve driven client briefings, cross-department collaboration to meet deadlines, and account management that has grown traffic by 30% over four years, generated significant upsell revenue, and delivered successful events and large-scale networking programs worldwide (including an annual in-person event across multiple cities with Madrid 2022).

Available to hire

I am Melissa Chin, a storyteller, writer, and editor with a knack for compelling storytelling across text and video. I bring a positive, proactive can-do attitude from concept to realization of any project, and I’m a strong negotiator who wears many hats while maintaining a fair and approachable management style.

Currently, I lead the Content and Strategy team at Parking Network B.V. in Maastricht, coordinating six professionals and serving as Editor-in-Chief for press releases, blogs, and video content. I’ve driven client briefings, cross-department collaboration to meet deadlines, and account management that has grown traffic by 30% over four years, generated significant upsell revenue, and delivered successful events and large-scale networking programs worldwide (including an annual in-person event across multiple cities with Madrid 2022).

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Dutch

Beginner

Work Experience

Team Lead Content and Strategy at Parking Network B.V.

August 1, 2018 - Present

Lead a team of six professionals and oversee content from press releases and blogs to video content. Direct initial client briefings, coordinate cross-department communication to meet deadlines, manage premium client accounts to support retention, and conceptualize strategies to drive traffic. Achievements include a 30% traffic increase over four years, €50k+ upsell via webinars and writing services, €45k+ in client upgrades, event organization, Google Analytics-based statistics tracking, and social media growth. Also responsible for speech/script writing for original video content, filming/editing schedules, and global networking events (including Madrid 2022) that grew attendance from 130 to over 250 and generated over €250k in profit. Managed barter deals for global trade-show attendance.

Project Manager at Terumo BCT

February 1, 2018 - April 30, 2018

Managed time/workload on a two-month CAP Devices EMEA project. Handled large volumes of empirical data in Master Data Files, and liaised with Country Managers, Sales Managers, and Process Managers. Conducted analysis and evaluation to locate millions of euros worth of missing medical equipment across multiple sites.

Internship at Maastricht University

September 1, 2016 - October 31, 2017

Restore4Stroke Cohort: handled large data volumes, organized files and protocols, collaborated with a multi-disciplinary team, performed scientific writing, analyzed cohort data, and authored scientific articles; created posters and clinical safety protocols.

Customer Service Representative II at Mercedes-Benz

July 1, 2012 - September 30, 2015

Provided customer service for inquiries and complaints, analyzed feedback, handled cases, multitasked, and identified ways to assist customers. Maintained composure under stress, trained new team members, and supervised a team of five in handling complaint escalations.

Invention & Search Team Member at Mindshare Global

August 1, 2011 - June 30, 2012

Delivered fact-based strategic market research to guide budget allocation, ROI, channel choice, and consumer journey analyses. Guided clients in ad development, managed projects, and formed multidisciplinary teams. Tools used included Mindreader, ComScore, SPSS, Excel, Word, and PowerPoint; trained others in SPSS.

Practice Manager at Six Physio

May 1, 2008 - July 1, 2011

Managed clinic stock, scheduled appointments, operated a switchboard, processed payments, trained staff, mediated between patients and physiotherapists, and handled general administration and diary management.