Melissa Day

Lead day-to-day management of the AXS Map accessibility platform across product design, testing, releases, and integration of user feedback. Conduct beta testing and QA for mobile and web releases, documenting UX issues and coordinating fixes with the development team. Write and manage work items, feature requests, and sprint tasks in collaboration with developers to support timely, high-quality releases. Supervise and coordinate developers, designers, and contractors, aligning workflows to accessibility goals and user feedback. Plan and execute community-based events with disability organizations, universities, and city agencies to expand reach and data coverage, and oversee social media/outreach communications to increase engagement and platform visibility. Partner closely with the founder to ensure accessibility standards and community initiatives align with AXS Lab’s mission.

Coordinate and direct financial/budget activities to fund operations, maximize investments, or increase efficiency. Provide technical support for agents and support end-to-end operations. Establish and monitor KPIs to improve company performance, use data analytics to identify improvement areas, and set/implement strategic goals and initiatives aligned with the company’s mission and values.

Develop secure, reliable, web-based solutions and custom websites for client needs using HTML, CSS, and JavaScript. Debug websites, enforce visual/design standards, and use APIs to provide data to web applications. Build and update proprietary websites/applications for business owners, communicate status to stakeholders, and support requirements through end-to-end implementation.