Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I’m Melissa Day, a product and project manager focused on accessibility and technology initiatives. Since 2022, I’ve led day-to-day management of AXS Map’s accessibility platform—driving product design, testing, releases, and fast iteration based on real user feedback. I also bring strong technical depth from years of web development and support work. From coordinating developers and contractors and managing sprint work, to performing beta testing/QA across mobile and web, I enjoy turning accessibility goals into practical, user-tested product improvements—while collaborating with community partners to expand reach and data coverage.…I’m Melissa Day, a product and project manager focused on accessibility and technology initiatives. Since 2022, I’ve led day-to-day management of AXS Map’s accessibility platform—driving product design, testing, releases, and fast iteration based on real user feedback. I also bring strong technical depth from years of web development and support work. From coordinating developers and contractors and managing sprint work, to performing beta testing/QA across mobile and web, I enjoy turning accessibility goals into practical, user-tested product improvements—while collaborating with community partners to expand reach and data coverage.

Melissa Day

Project Manager, Web Developer, QA Engineer





I’m Melissa Day, a product and project manager focused on accessibility and technology initiatives. Since 2022, I’ve led day-to-day management of AXS Map’s accessibility platform—driving product design, testing, releases, and fast iteration based on real user feedback. I also bring strong technical depth from years of web development and support work. From coordinating developers and contractors and managing sprint work, to performing beta testing/QA across mobile and web, I enjoy turning accessibility goals into practical, user-tested product improvements—while collaborating with community partners to expand reach and data coverage.…I’m Melissa Day, a product and project manager focused on accessibility and technology initiatives. Since 2022, I’ve led day-to-day management of AXS Map’s accessibility platform—driving product design, testing, releases, and fast iteration based on real user feedback. I also bring strong technical depth from years of web development and support work. From coordinating developers and contractors and managing sprint work, to performing beta testing/QA across mobile and web, I enjoy turning accessibility goals into practical, user-tested product improvements—while collaborating with community partners to expand reach and data coverage.

Available to hire

I’m Melissa Day, a product and project manager focused on accessibility and technology initiatives. Since 2022, I’ve led day-to-day management of AXS Map’s accessibility platform—driving product design, testing, releases, and fast iteration based on real user feedback.

I also bring strong technical depth from years of web development and support work. From coordinating developers and contractors and managing sprint work, to performing beta testing/QA across mobile and web, I enjoy turning accessibility goals into practical, user-tested product improvements—while collaborating with community partners to expand reach and data coverage.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Project & Product Manager | Accessibility & Technology Initiatives Experience at AXS Lab / AXS Map

January 1, 2022 - Present

Lead day-to-day management of the AXS Map accessibility platform across product design, testing, releases, and integration of user feedback. Conduct beta testing and QA for mobile and web releases, documenting UX issues and coordinating fixes with the development team. Write and manage work items, feature requests, and sprint tasks in collaboration with developers to support timely, high-quality releases. Supervise and coordinate developers, designers, and contractors, aligning workflows to accessibility goals and user feedback. Plan and execute community-based events with disability organizations, universities, and city agencies to expand reach and data coverage, and oversee social media/outreach communications to increase engagement and platform visibility. Partner closely with the founder to ensure accessibility standards and community initiatives align with AXS Lab’s mission.

Senior Operations Manager at ECG, LLC

January 1, 2020 - January 1, 2021

Coordinate and direct financial/budget activities to fund operations, maximize investments, or increase efficiency. Provide technical support for agents and support end-to-end operations. Establish and monitor KPIs to improve company performance, use data analytics to identify improvement areas, and set/implement strategic goals and initiatives aligned with the company’s mission and values.

Freelance Web Developer at Self-Employed

August 1, 2017 - Present

Develop secure, reliable, web-based solutions and custom websites for client needs using HTML, CSS, and JavaScript. Debug websites, enforce visual/design standards, and use APIs to provide data to web applications. Build and update proprietary websites/applications for business owners, communicate status to stakeholders, and support requirements through end-to-end implementation.

Technical Support Engineer at IMMERGE, LLC

January 1, 2015 - January 1, 2019

Resolved hardware, software, and application issues to improve user productivity. Created and maintained system backups and data recovery solutions, responded to user inquiries professionally and on time, and managed user accounts/privileges using Active Directory. Designed test environments to integrate and validate third-party software, gathered requirements with staff/users/management, and ensured correct installation of OS/software and cabling for employee equipment. Hired, supervised, and directed workers for special projects and installations, developed training materials/procedures, and partnered with B2B clients to meet their needs and provide necessary technical support for agents and clients.