Hello, I’m Iñigo Mendizábal, a bilingual English–Spanish UX/UI Designer with 4+ years of experience in user research, hypothesis validation, and end-to-end experience design. I’ve collaborated with startups and innovation-driven teams to translate research insights into actionable opportunities, balancing user needs with business goals to deliver meaningful digital products. I bring a multidisciplinary background that strengthens empathy, communication, and human-centered design. I lead research activities, IA and design systems work, and work cross-functionally with engineering, marketing, and finance teams. I thrive in fast-paced environments that value iteration, creativity, and strategic thinking, applying Lean UX, Design Thinking, and evidence-based approaches to create intuitive, inclusive, and accessible experiences that aim to improve people’s lives.

Iñigo Mendizábal

Hello, I’m Iñigo Mendizábal, a bilingual English–Spanish UX/UI Designer with 4+ years of experience in user research, hypothesis validation, and end-to-end experience design. I’ve collaborated with startups and innovation-driven teams to translate research insights into actionable opportunities, balancing user needs with business goals to deliver meaningful digital products. I bring a multidisciplinary background that strengthens empathy, communication, and human-centered design. I lead research activities, IA and design systems work, and work cross-functionally with engineering, marketing, and finance teams. I thrive in fast-paced environments that value iteration, creativity, and strategic thinking, applying Lean UX, Design Thinking, and evidence-based approaches to create intuitive, inclusive, and accessible experiences that aim to improve people’s lives.

Available to hire

Hello, I’m Iñigo Mendizábal, a bilingual English–Spanish UX/UI Designer with 4+ years of experience in user research, hypothesis validation, and end-to-end experience design. I’ve collaborated with startups and innovation-driven teams to translate research insights into actionable opportunities, balancing user needs with business goals to deliver meaningful digital products.

I bring a multidisciplinary background that strengthens empathy, communication, and human-centered design. I lead research activities, IA and design systems work, and work cross-functionally with engineering, marketing, and finance teams. I thrive in fast-paced environments that value iteration, creativity, and strategic thinking, applying Lean UX, Design Thinking, and evidence-based approaches to create intuitive, inclusive, and accessible experiences that aim to improve people’s lives.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Multidisciplinary UX Designer at Optimiza Recursos
January 1, 2025 - Present
Led the design for multi-platform flows, aligning user needs with business to support the Robin Luz launch in November. Developed the business plan, created product opportunity maps, and conducted research to identify investment partners and subsidy opportunities. Defined core IA structures, improved customer journey flows, and collaborated closely with leadership to align UX decisions with long-term business goals.
UX Designer at Rank Eat
January 1, 2024 - Present
Led user research activities including interviews, audits, surveys, and heuristic evaluations to identify usability gaps and strategic opportunities. Partnered with development, marketing, product, and customer service teams to improve the overall user experience and support informed product decisions. Designed user journeys, prototypes, and testing plans in Figma, Miro, and Notion.
UX/UI Junior at Olisti ko
January 1, 2023 - January 1, 2023
Conducted early-stage hypothesis validation, market benchmarking, and opportunity analysis for a digital product in its conception phase. Validated product hypotheses through user testing, ensuring low development risks before the build phase.
UX/CX Designer at Innomad
January 1, 2023 - January 1, 2024
Contributed to various innovation-driven projects, designing personas, archetypes, customer journeys, taxonomies, IA structures, wireframes, and prototypes. Collaborated with cross-functional teams to translate business priorities into prototypes ready for validation. Facilitated workshops with users and stakeholders, ensuring alignment between design decisions and real needs. Worked in agile teams where rapid iteration and experimentation was essential.
Sports Program Developer at Keirle Park Tennis Centre
January 1, 2015 - January 1, 2022
Led customer experience design across adult and junior training programs, ensuring end-to-end engagement. Designed training flows, managed service touchpoints, and developed new offerings such as holiday camps and junior development programs. Worked with management to scale services and improve user satisfaction.
Sports Advisor at Queenwood School
January 1, 2014 - January 1, 2016
Redesigned the junior tennis development program, increasing participation by over 20 students per term. Elevated perceived program value through service improvements and experience design.
Film & Video Editor at Video On
January 1, 2011 - January 1, 2014
Managed multiple video projects from shooting to editing, ensuring visual coherence and quality. Organized full editing workflows including narrative structure, color, motion, and delivery.
Lighting Camera Operator at Yo Vial Yeti
January 1, 2005 - January 1, 2011
Shot campaigns for Nike, Kia, Wilson and other major brands. Filmed high-speed sequences, advertising content and corporate productions. Managed different video end-to-end projects, ensuring a coherent visual experience with slow motion cameras.

Education

Design Strategist Program at La Nave Nodriza (PDEU)
January 1, 2024 - January 1, 2025
Microcredential in Front-End Development at TAFE NSW
January 1, 2024 - January 1, 2024
Design Systems 101 at Design System University
January 1, 2024 - January 1, 2024
Machine Learning Microcredential at TAFE NSW
January 1, 2024 - January 1, 2024
UX Design Certificate at Google Academy
January 1, 2022 - January 1, 2023
European Tennis Coach & Business at RP T
January 1, 2013 - January 1, 2013
Audiovisual Media Degree at IES Puerta Bonita
January 1, 2003 - January 1, 2008

Qualifications

UX Design Certificate
January 1, 2022 - January 1, 2023

Industry Experience

Software & Internet, Media & Entertainment, Education, Professional Services, Other