I am a versatile hospitality and events professional with a track record coordinating receptions, event planning, and sales support in Austrian venues. I enjoy building cohesive teams and delivering smooth operations in fast-paced environments. I collaborate with marketing and creative teams to craft engaging guest experiences, promotional content, and efficient processes. I am passionate about combining organizational skills with creativity to boost guest satisfaction and business results.

Mercedes Kabir-Springer

I am a versatile hospitality and events professional with a track record coordinating receptions, event planning, and sales support in Austrian venues. I enjoy building cohesive teams and delivering smooth operations in fast-paced environments. I collaborate with marketing and creative teams to craft engaging guest experiences, promotional content, and efficient processes. I am passionate about combining organizational skills with creativity to boost guest satisfaction and business results.

Available to hire

I am a versatile hospitality and events professional with a track record coordinating receptions, event planning, and sales support in Austrian venues. I enjoy building cohesive teams and delivering smooth operations in fast-paced environments.

I collaborate with marketing and creative teams to craft engaging guest experiences, promotional content, and efficient processes. I am passionate about combining organizational skills with creativity to boost guest satisfaction and business results.

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Experience Level

Language

German
Fluent
English
Advanced
Spanish; Castilian
Intermediate

Work Experience

Head of Reception at Flip Lab Trampolin- & Hüpfburg Park
January 1, 2023 - December 31, 2024
Managed reception operations, guest services, and staff training; supported event coordination and daily operations in a family entertainment venue.
Team Leader at Decathlon Österreich
January 1, 2024 - December 31, 2025
Led a multi-disciplinary team in a sports retail environment; coordinated store operations, training, and internal communications.
Team Assistant at Swan ATG mbH
January 1, 2025 - December 31, 2026
Travel arrangements, travel expense accounting, mail/phone handling, event organization, and reception responsibilities; supported executive team.

Education

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Qualifications

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Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment

Experience Level

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