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Hi, I’m Mercy Chilufya, a tech-savvy, detail-oriented professional with hands-on experience in graphic design, digital content creation, digital marketing, administrative support, and web design. I’m currently pursuing a Bachelor’s degree in Information Technology and excel at delivering visually compelling designs that strengthen brand identity and digital presence while thriving in fast-paced environments.…Hi, I’m Mercy Chilufya, a tech-savvy, detail-oriented professional with hands-on experience in graphic design, digital content creation, digital marketing, administrative support, and web design. I’m currently pursuing a Bachelor’s degree in Information Technology and excel at delivering visually compelling designs that strengthen brand identity and digital presence while thriving in fast-paced environments.

Mercy Chilufya

Web Developer, Programmer, Developer, +6

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Hi, I’m Mercy Chilufya, a tech-savvy, detail-oriented professional with hands-on experience in graphic design, digital content creation, digital marketing, administrative support, and web design. I’m currently pursuing a Bachelor’s degree in Information Technology and excel at delivering visually compelling designs that strengthen brand identity and digital presence while thriving in fast-paced environments.…Hi, I’m Mercy Chilufya, a tech-savvy, detail-oriented professional with hands-on experience in graphic design, digital content creation, digital marketing, administrative support, and web design. I’m currently pursuing a Bachelor’s degree in Information Technology and excel at delivering visually compelling designs that strengthen brand identity and digital presence while thriving in fast-paced environments.

Available to hire

Hi, I’m Mercy Chilufya, a tech-savvy, detail-oriented professional with hands-on experience in graphic design, digital content creation, digital marketing, administrative support, and web design.

I’m currently pursuing a Bachelor’s degree in Information Technology and excel at delivering visually compelling designs that strengthen brand identity and digital presence while thriving in fast-paced environments.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Marketing Sales Manager at Nc Carpentry and Joinery

December 31, 2023 - August 1, 2025

Managed and guided customer interactions to ensure seamless experience from initial contact to project completion. Developed and implemented sales strategies that consistently met and exceeded company targets. Focused on ensuring customer satisfaction.

Operations Manager at Chimz Printing Solutions

December 31, 2021 - August 1, 2025

Solely managed all aspects of the business including printing, photocopying, passport photo production, and document typing. Delivered personalized customer service by tailoring printing solutions to meet client needs. Maintained smooth daily operations, ensuring high-quality service delivery and client satisfaction.

Marketing Sales Manager at Nc Carpentry and Joinery

December 31, 2023 - August 1, 2025

Managed and guided customer interactions, ensuring a seamless experience from initial contact to project completion. Developed and implemented sales strategies that consistently met and exceeded company targets. Ensured customer satisfaction.

Operations Manager at Chimz Printing Solutions

December 31, 2021 - August 1, 2025

Solely managed all aspects of the business, including printing, photocopying, passport photo production, and document typing. Delivered personalized customer service by tailoring printing solutions to meet client needs. Maintained smooth daily operations, ensuring high-quality service delivery and client satisfaction.

Marketing Sales Manager at Nc Carpentry and Joinery

December 31, 2023 - August 1, 2025

Operations Manager at Chimz Printing Solutions

December 31, 2021 - August 1, 2025

Marketing & Sales Manager at NC Carpentry and Joinery

January 1, 2021 - January 1, 2023

Managed customer interactions from initial inquiry to project completion; developed and implemented sales strategies; ensured high customer satisfaction through proactive communication and quality assurance.

Operations Manager at Chimz Printing Solutions

January 1, 2020 - January 1, 2021

Solely managed all business operations including printing, photocopying, passport photo production, and document typing; delivered personalized customer service by tailoring printing solutions to client needs; maintained smooth daily operations and high-quality service delivery.

Student Developer & IT Project Lead at Zambia University College of Technology

January 1, 2023 - Present

Collaborated on team-based projects to design scalable solutions addressing real-world IT challenges; actively participated in hackathon challenges as team leader, coordinating tasks and guiding problem-solving efforts.