Mia E. Hice

Available to hire

I’m Mia E. Hice, and I bring a strong mix of hands-on customer service, inventory and merchandising experience, and compassionate patient support.

About

I’m Mia E. Hice, and I bring a strong mix of hands-on customer service, inventory and merchandising experience, and compassionate patient support. I’ve worked in retail environments where I focus on accurate stocking, product rotation, safety, and creating displays that help customers find what they need while supporting sales goals.

I also have years of nursing assistant experience, providing daily patient care, monitoring vital signs, supporting medication schedules, and documenting changes to help ensure comfort, dignity, and continuity of care. Right now, I’m continuing my education in Substance Abuse Counseling (Associate Degree expected in 2025) and I’m committed to helping others through both my work and ongoing professional development.

  • 17 years' experience
  • Joined September 2026

Industry experience

  • Retail
  • Healthcare
  • Education
  • Professional Services
  • Non-Profit Organization

Work experience· 4 roles

Driveline Manager · Driveline RetailJan 2025 – Present · 1 yr 11 mos

Developed and implemented merchandising strategies that increased product visibility and sales by 15% in the first three months. Conducted inventory audits to maintain optimal stock levels, reducing excess inventory by 20% and minimizing stockouts. Collaborated with marketing and sales to create promotional displays that improved customer engagement and drove foot traffic. Analyzed sales data and customer feedback to adjust merchandising tactics, increasing customer satisfaction by 10%. Trained new staff on merchandising best practices and store layout optimization to improve team efficiency and overall store performance.

Stocker · Grocery OutletJun 2024 – Present · 2 yrs 6 mos

Ensured accurate stocking and shelf organization to optimize space and accessibility. Implemented first-in, first-out (FIFO) rotation for perishable items to maintain freshness and reduce waste. Provided customer assistance by helping shoppers locate products and answer questions about availability and layout. Followed safety protocols by keeping aisles clear, properly handling equipment, and reporting hazards. Created merchandising displays to attract customers and promote sales. Collaborated with the team to unload deliveries and restock shelves promptly for smooth store operations.

Nursing Assistant · Donna LandryOct 2015 – Dec 2023 · 8 yrs 3 mos

Provided comprehensive patient care including assistance with daily living activities such as bathing, dressing, and grooming while maintaining comfort and dignity. Monitored and recorded vital signs to support ongoing health assessment. Assisted with medication reminders and observed for side effects or adverse reactions. Documented care provided, changes in condition, and reported updates to supervising staff for continuity of care. Implemented infection control practices including hand hygiene and proper PPE use. Delivered emotional support through effective communication with patients and families.

Nursing Assistant · Clifford Chester Sims State Veterans Nursing HomeJan 2009 – Sep 2015 · 6 yrs 9 mos

Education· 6

Associate Degree in Substance Abuse Counseling · Bryant & Stratton College2030 – 2025
Certification for Nursing Assistant · Bonifay Nursing and Rehab Center2030 – 2007
High School Diploma · Clearwater High School2030 – 1998
Associate Degree in Substance Abuse Counseling · Bryant & Stratton College2030 – 2025

Certifications and awards

Certified Peer Support Specialist (CPSS)2030 – 2026
Certified Peer Support Specialist (CPSS) — agreement to continue education2030 – 2026
Nursing Assistant Certification2030 – 2007

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