Micaela Rubin

Handled customer care and follow-up via in-person, phone, and digital channels. Managed multitasking in high-demand situations, using interpersonal and digital communication to resolve user needs. Provided administrative and operational support, using Microsoft Office, Google Workspace, and CRM-style case management. Also supported social media management and basic content editing using tools like Canva and CapCut.

Coordinated daily routines and activities in a multicultural setting, supporting communication and managing complex situations. Handled scheduling, appointment management, and patient follow-up, while maintaining administrative organization. Managed internal information and process coordination, communicated with vendors, and supported operational and commercial tasks in a dynamic environment.

Provided customer care and advisory services, supporting smooth patient interactions through clear, service-oriented communication. Assisted with sales process support and stock organization, ensuring timely coordination across day-to-day operations. Focused on administrative organization, follow-ups, and maintaining reliable communication between clients and internal teams.