Available to hire
I’m an enthusiastic and goal-driven Computer Science student actively pursuing a Bachelor of Science in Computer Science at Trent University, Peterborough, ON. I enjoy solving problems, learning new technologies, and collaborating with teams to deliver high-quality solutions.
I bring strong communication, customer engagement, and social media expertise to drive business growth. My experience managing large online communities, supporting sales initiatives, and delivering engaging content positions me to contribute effectively in dynamic roles.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Customer Engagement Specialist at Nova Retail Group
June 1, 2021 - February 1, 2022Built rapport with walk-in clients, contributing to a 30% increase in loyalty program sign-ups. Organized promotional displays and supported seasonal marketing campaigns. Trained three new hires in customer service protocol and POS system usage.
Inside Sales Intern at Peak Solutions Inc.
January 1, 2019 - May 1, 2020Cold-called and followed up with leads, achieving a 10% conversion rate. Assisted in creating digital presentations for new products. Analyzed client feedback to optimize product pitch approaches.
Sales Associate at Brightline Electronics
March 1, 2018 - December 31, 2021Provided tailored tech product recommendations based on customer needs and budget. Exceeded monthly sales targets by 20% through upselling and customer retention strategies. Maintained CRM records and handled follow-up calls, increasing repeat customer rate by 15%.
Social Media Manager at DaVinci Resolve Remote
January 1, 2018 - January 1, 2024Managed a niche creative account with 100,000+ followers, focusing on visual editing trends; engaged with followers in multiple languages to expand international reach; coordinated post schedules and analytic tracking to maintain growth and relevance.
Social Media Manager at Davinci Resolve Studios
January 1, 2018 - PresentManage a niche creative account with 100,000+ followers, focusing on visual editing trends. Engage with followers in multiple languages to expand international reach. Coordinate post schedules and analytic tracking to maintain growth and relevance.
Education
Bachelor of Science in Computer Science at Trent University - Peterborough
January 1, 2023 - March 27, 2026High School Diploma (GED) at Sinclair Secondary School
January 1, 2019 - January 1, 2023Bachelor of Science in Computer Science at Trent University-Peterborough, ON
January 1, 2023 - March 27, 2026High School Diploma / GED at Sinclair Secondary School, ON
January 1, 2019 - January 1, 2023Bachelor of Science in Computer Science at Trent University-Peterborough
January 1, 2023 - March 27, 2026Highschool, GED (COMPLETED) at Sinclair Secondary School
January 1, 2019 - January 1, 2023Bachelor of Science in Computer Science at Trent University, Peterborough, ON
January 1, 2023 - April 14, 2026High School Diploma (GED) at Sinclair Secondary School, ON
January 1, 2019 - January 1, 2023Bachelor of Science in Computer Science at Trent University - Peterborough
September 1, 2023 - July 1, 2026High School Diploma / GED at Sinclair Secondary School
August 1, 2019 - April 1, 2023Qualifications
Social Media Marketing for Enrollment Growth Specialist Certification
January 11, 2030 - March 27, 2026Marketing Certification
January 11, 2030 - March 27, 2026Advanced Marketing Skills
January 11, 2030 - March 27, 2026Customer service
January 11, 2030 - March 27, 2026CRM tools (Salesforce, HubSpot)
January 11, 2030 - March 27, 2026Product demos & upselling techniques
January 11, 2030 - March 27, 2026Communication skills
January 11, 2030 - March 27, 2026Team collaboration and adaptability
January 11, 2030 - March 27, 2026Verbal and written communication
January 11, 2030 - March 27, 2026Cold-calling & email prospecting
January 11, 2030 - March 27, 2026Organizational skills
January 11, 2030 - March 27, 2026Social media and content engagement
January 11, 2030 - March 27, 2026Microsoft Office
January 11, 2030 - March 27, 2026Social Media Marketing for Enrollment Growth Specialist Certification
January 11, 2030 - March 27, 2026Marketing Certification
January 11, 2030 - March 27, 2026Advanced Marketing Skills
January 11, 2030 - March 27, 2026Customer service
January 11, 2030 - March 27, 2026CRM tools (Salesforce, HubSpot)
January 11, 2030 - March 27, 2026Product demos & upselling techniques
January 11, 2030 - March 27, 2026Communication skills
January 11, 2030 - March 27, 2026Team collaboration and adaptability
January 11, 2030 - March 27, 2026Maintenance
January 11, 2030 - March 27, 2026Verbal and written communication
January 11, 2030 - March 27, 2026Cold-calling & email prospecting
January 11, 2030 - March 27, 2026Organizational skills
January 11, 2030 - March 27, 2026Social media and content engagement
January 11, 2030 - March 27, 2026Microsoft Office
January 11, 2030 - March 27, 2026Social Media Marketing for Enrollment Growth Specialist Certification
January 11, 2030 - March 27, 2026Marketing Certification
January 11, 2030 - March 27, 2026Advanced Marketing Skills
January 11, 2030 - March 27, 2026Customer service
January 11, 2030 - March 27, 2026CRM tools (Salesforce, HubSpot)
January 11, 2030 - March 27, 2026Product demos & upselling techniques
January 11, 2030 - March 27, 2026Communication skills
January 11, 2030 - March 27, 2026Team collaboration and adaptability
January 11, 2030 - March 27, 2026Maintenance
January 11, 2030 - March 27, 2026Verbal and written communication
January 11, 2030 - March 27, 2026Cold-calling & email prospecting
January 11, 2030 - March 27, 2026Organizational skills
January 11, 2030 - March 27, 2026Social media and content engagement
January 11, 2030 - March 27, 2026Microsoft Office
January 11, 2030 - March 27, 2026Social Media Marketing for Enrollment Growth Specialist Certification
January 11, 2030 - April 14, 2026Marketing Certification
January 11, 2030 - April 14, 2026Advanced Marketing Skills
January 11, 2030 - April 14, 2026CRM tools (Salesforce, HubSpot)
January 11, 2030 - April 14, 2026Microsoft Office
January 11, 2030 - April 14, 2026Advanced Sales Specialist Certification
January 11, 2030 - July 1, 2026Sales Specialist Certification
January 11, 2030 - July 1, 2026Social Media Marketing for Enrollment Growth Specialist Certification
January 11, 2030 - July 1, 2026Marketing Certification
January 11, 2030 - July 1, 2026Industry Experience
Media & Entertainment, Retail, Software & Internet, Professional Services, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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