I’m a Lead UX/UI Product Designer with 15 years of experience. Experience in delivering and scaling digital products across startups and global brands. I’ve led 20+ successful application launches used by tens of millions of users worldwide, turning business goals into intuitive experiences through human-centered design, design systems, and usability testing. I translate business and user needs into clear metrics for success, drive data-informed strategy, and build scalable design systems and cross-functional teams. I’m passionate about collaboration, mentoring, and creating delightful, accessible product experiences. Portfolio Website: _Website not available. Sign in: https://www.twine.net/signup_…

Michael McGillivray

I’m a Lead UX/UI Product Designer with 15 years of experience. Experience in delivering and scaling digital products across startups and global brands. I’ve led 20+ successful application launches used by tens of millions of users worldwide, turning business goals into intuitive experiences through human-centered design, design systems, and usability testing. I translate business and user needs into clear metrics for success, drive data-informed strategy, and build scalable design systems and cross-functional teams. I’m passionate about collaboration, mentoring, and creating delightful, accessible product experiences. Portfolio Website: _Website not available. Sign in: https://www.twine.net/signup_…

Available to hire

I’m a Lead UX/UI Product Designer with 15 years of experience.

Experience in delivering and scaling digital products across startups and global brands. I’ve led 20+ successful application launches used by tens of millions of users worldwide, turning business goals into intuitive experiences through human-centered design, design systems, and usability testing.

I translate business and user needs into clear metrics for success, drive data-informed strategy, and build scalable design systems and cross-functional teams. I’m passionate about collaboration, mentoring, and creating delightful, accessible product experiences.

Portfolio Website: Website not available. Sign in: https://www.twine.net/signup

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Language

English
Fluent

Work Experience

Lead Product Designer at PartnerRe
June 1, 2023 - Present
I joined PartnerRe to create two in-house insurance applications which required consolidation of multiple 3rd-party tools into single task-oriented applications. I analysed workflows to synthesise logical IA hierarchies, developed informed userflows and built scalable design systems. I also acted as the lead UI Developer. ● Designed & launched two fintech applications. ● Conducted 30+ usability testing sessions, generating positive feedback from all tested users with faster completion of daily tasks. ● Built two new design systems & coded SCSS libraries to track Figma styles to CSS classes, producing maximised developer workflow. ● Eliminated reliance on 3rd-party products, saving on business expenses and significantly reducing cross-platform communication issues.
Design System Specialist at Groupon
May 1, 2022 - March 31, 2023
Groupon required a design system expert to enter the design team to lead a refresh of an outdated and confusing design system. Project scope was expanded to work on. other areas like leading the redesign of their deal page. ● Established a new design system with more flexible component libraries, which was unanimously received as a positive impact for scalability and manageability. ● Authored design system guidelines, establishing governance models and best practices, resulting in a unified methodology for consistent output. ● Redesigned the deal page (Groupon’s most critical POS), A/B tested it with different demographics, leading to the most optimal outcome for user retention and sales.n system, and providing new company guidelines and training.
Lead Product Designer at NearForm
November 1, 2020 - March 31, 2022
I joined NearForm as a contractor to help out with new projects during a period with increased client acquisition. Responsibilities varied but generally they focused heavily on the discovery stages, facilitating workshops, building design systems and MVPs. - 1: Aya Bank - Mobile Banking App: ● Designed a new mobile banking app, winning Nearform the client project. ● Conducted workshops over several weeks, unifying stakeholders around a clear vision. - 2: Charles Rivers - Desktop Application & Design System ● Collaborated with designers to build a design system, allowing them more time to liaise with the client and focus on UX. ● Led the design for lab testing dashboards, resulting in alleviating Nearform resources. - 3: ESB Design System Consultation & Training ● Consulted with the Irish Electricity Supply Board’s design, reviewed designers practices to provide training for Figma and design system practices, giving rise to a more skilled workforce. - 4: Immunify - Vaccine tracker ● Produced a POC design for a mobile application which produces and collects health related vaccine states. - 5: NearForm Website Redesign ● Redesigned a more professionally polished design, which was able to facilitate new features and products.
Lead User Experience Designer at Bank of Ireland
February 1, 2020 - September 30, 2020
Achievements: ● Designed and launched 3 new banking applications. ● Organised user testing preparations including: user research, personas, benchmarking, competitor analysis and questionnaires, optimising for maximum insight gathering. ● Conducted 12 qualitative usability testing sessions every sprint, leading to quality insights to inform better design decisions.
Lead UX/UI Designer at Klir
August 1, 2018 - November 30, 2019
Achievements: ● Launched Klir’s flagship B2B product, which won them many clients and helped them to become a global standard. ● Worked closely with the COO to craft a plan of action, resulting in clearly defined actionable tasks. ● Acted as the lead UI Developer, mitigating extra expenses vital to a startup’s early growth.
Design Lead at Readersight
November 1, 2017 - August 31, 2018
As the Design Lead for a fast-paced start-up, my job was to lead the design on a new product that catered for an online-publishing-business audience, requiring solid understanding of the data and its applications. ● Released to market a fully featured data analytics product adopted by big Irish brands like RTE.
Senior UX Designer at Amdocs
April 1, 2016 - November 30, 2017
Previously called ”BriteBill” before being acquired by Amdocs, who work for large telecommunications corporations. Britbill focused on designing coherent billing information. I managed the design of projects for many big telco companies including: Vodafone, T-Mobile, Rogers, Fido and AT&T. Prioritising better visualisation of financial data to improve user experience and reduce customer services queries. Achievements: ● Headed design for 10+ applications for massive telco brands, leading to the launch of products to millions of users. ● Worked closely with Vodafone (4 apps), Rogers Canada (6 apps) and Fido (2 apps) to user experience, causing a drastic reduction in customer service calls, saving Vodafone significant admin costs. ● Created 4 presales prototypes for Amdocs, T-Mobile and At&T, which resulted in Amdocs landing multiple client sales.
Design Analyst at Skillsoft
October 1, 2015 - March 31, 2016
Aided in the UX design process, helping design interactive e-learning products and focusing on user experience and branding.
Freelance Designer at Wild Appeal
January 1, 2014 - October 31, 2015
Wild Appeal was my original freelance company, specialising in Web Design, Graphic Design and Branding.
Graphic & Web Designer at Documation
January 1, 2012 - December 31, 2014
As a graphic & web designer was to take care of the core design needs of Documation’s two largest companies.

Education

Graphic & Web Design (BTEC HND - Distinction) at Coláiste Dhúlaigh
September 1, 2009 - September 1, 2012
Digital Marketing
Diploma at Skillnets
January 1, 2014 - January 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Computers & Electronics, Media & Entertainment, Professional Services, Telecommunications, Software & Internet, Healthcare, Education