Available to hire
I’m a seasoned communicator and collaborative analyst who works across teams to translate complex requirements into meaningful insights. With deep expertise in data analysis, visualization, and storytelling, I design and deliver analytic solutions that align with business priorities and empower users.
Skilled in both qualitative and quantitative methods, I craft data narratives that resonate—driving engagement, clarity, and actionable change. My career spans data science, stakeholder engagement, and visual communication, and is underpinned by a tenacious problem-solving mindset and passion for user-centered innovation.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Digital Services and Content Developer at University of Sunderland
January 1, 2023 - PresentLead analyst for student engagement with library reading resources. Built automated ETL pipelines using FTP and Power Automate for real-time dashboard updates. Built dashboards in Oracle Analytics DV and Power BI to visualize e-resource usage, cost-per-use, and academic engagement. Led digitisation and copyright services, ensuring CLA compliance. Established analytics governance steering group and community of practice. Delivered SCONUL statistical analysis and reporting. Managed staff teams and service-wide campaigns to influence strategic procurement and planning.
Communications and Engagement Coordinator at University of Sunderland
January 1, 2016 - December 31, 2023Led data analysis and visualization projects to inform student services strategy. Designed and delivered impact campaigns and stakeholder communications. Managed the University Library social media presence.
Marketing Coordinator at University of Sunderland
January 1, 2010 - December 31, 2016Designed and delivered social media campaigns, instructional guides, and visual content. Created infographics and reports tailored to diverse audiences.
IT Information Officer at University of Sunderland
January 1, 2002 - January 1, 2010IT Training development, delivery and evaluation; IT Project Coordination; Software Licensing Administration; Processing FOI requests; Stakeholder engagement.
Project Officer at University of Sunderland
January 1, 2001 - January 1, 2002Design and deliver training student administration system training; Conduct staff training need assessments; Evaluate training delivery.
Distance Learning Officer at Northumbria Police
January 1, 1997 - January 1, 2001Design print-based learning materials.
Learning Support Assistant at Northumbria University
January 1, 1995 - January 1, 1997Supported daily operations of the Learning Resource Unit.
Education
MSc Computer Science (Data Science Specialism) at University of Sunderland
January 1, 2023 - December 31, 2025Data Analytics Career Accelerator at London School of Economics and Political Science
January 1, 2022 - December 31, 2022CMI Level 3 Diploma in First Line Management (QCF) at Chartered Management Institute
January 1, 2015 - December 31, 2016BA (Hons) Graphic Design (2:1) at Camberwell College of Art, University of the Arts London
January 1, 1990 - December 31, 1993Qualifications
Postgraduate Certificate in Post-16 Education
January 11, 2030 - December 30, 2025CertEd DipEd Education and Training
January 11, 2030 - December 30, 2025Foundation Certificate in Art & Design
January 11, 2030 - December 30, 2025A Levels: Art, Maths, Geography
January 11, 2030 - December 30, 20259 O Levels including English, Maths, Sciences, and Languages
January 11, 2030 - December 30, 2025Industry Experience
Education, Professional Services, Media & Entertainment, Software & Internet, Government, Non-Profit Organization
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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