I’m Miguel Sá, a product and digital transformation professional with 7+ years of experience turning complex, ambiguous business problems into practical, scalable SaaS products and services.

About

I’m Miguel Sá, a product and digital transformation professional with 7+ years of experience turning complex, ambiguous business problems into practical, scalable SaaS products and services. I focus on product strategy and roadmaps, requirements engineering, and validating solutions through user research, prototypes, and testing—while aligning teams and stakeholders across customers, engineering, research organizations, and public-sector partners.

Across my roles, I’ve led initiatives spanning product discovery, customer research, and delivery, including digitizing supply chains and implementing tools like Digital Product Passports with European innovation programs. I’ve also scaled enterprise SaaS pilots from early rollouts to large multi-site implementations, managed multi-stakeholder projects and funding proposals, and delivered workshops and training to support adoption of digital transformation and Industry 4.0 capabilities.

  • 12 years' experience
  • Joined September 2026

Languages

  • EnglishFluent
  • PortugueseFluent

Industry experience

  • Manufacturing
  • Government
  • Software & Internet
  • Professional Services
  • Education

Work experience· 7 roles

Product Roadmap, User Research Requirements, Engineering, Product Strategy (Product Discovery & SaaS)Apr 2025 – Present · 1 yr 8 mos

Owned product discovery and roadmap definition for multiple B2B and B2C SaaS solutions, combining customer research, market analysis, and product validation to identify and prioritize opportunities and roadmap initiatives. Led discovery, validation, and launch of new marketplace capabilities from user research and prototyping through user testing and soft launch. Connected 100+ textile manufacturers, 50+ waste handlers, and 20+ recyclers across international markets; ran qualitative research with 20+ recyclers and shaped requirements by mapping workflows, decision criteria, and material requirements. Led cross-functional initiatives with Engineering, Design, Management, Operations, and Commercial teams to translate customer needs into user stories and roadmap priorities.

Product Roadmap Owner / Product Discovery Lead (B2B & B2C SaaS) · MIGUEL SÁ (company not specified in resume)Jan 2024 – Present · 2 yrs 11 mos

Owned product discovery and roadmap definition for multiple B2B and B2C SaaS solutions, combining customer research, market analysis, and product validation to identify and prioritize opportunities and roadmap initiatives. Led discovery, validation, and launch of new marketplace capabilities using user research, prototyping, internal testing, and soft launches. Connected 100+ textile manufacturers, 50+ waste handlers, and 20+ recyclers across international markets. Conducted qualitative user research with 20+ recyclers across Southeast Asia, Europe, and the US, mapping workflows, decision criteria, and material requirements to find product opportunities and shape product development. Led cross-functional initiatives with Engineering, Design, Management, Operations, and Commercial teams to translate customer needs into user stories and roadmap priorities.

Enterprise SaaS Pilots & Implementation LeadJan 2020 – Jan 2024 · 4 yrs 1 mo

Led enterprise SaaS pilots and implementations for global brands, managing customer discovery, onboarding, training, feedback, and cross-functional delivery from pilot to adoption. Converted a ~10-supplier pilot to a 190+ factory enterprise rollout with direct client and supplier collaboration to resolve adoption barriers and scale the solution successfully. Partnered with enterprise customers to identify product gaps and translate implementation feedback into roadmap priorities, influencing platform capabilities and product design. Developed Horizon Europe and Digital Europe proposals securing funding for digital traceability, data interoperability, and sustainability.

Programme Analyst / Product & Digital Transformation ProfessionalJan 2020 – Jan 2024 · 4 yrs 1 mo
Product & Digital Transformation Professional (Product Discovery, Requirements Engineering, SaaS Development, Program Management, Digital Innovation) · Multiple roles (Digital Transition Department / Digital Supply Chain team; company not fully specified)Jan 2020 – Dec 2023 · 4 yrs
Senior Researcher & Project Manager (Digital Supply Chain / Digital Transformation) · CITEVE (Portugal)Jan 2019 – Jan 2020 · 1 yr 1 mo
Senior Researcher & Project Manager / Certified Consultant & Trainer (Digitalisation of Textile Value Chain) · CITEVE (Portugal)Jan 2014 – Dec 2019 · 6 yrs

Education

Master’s Degree in Engineering and Management of Information Systems · University of Minho2030 – 2026
Master’s Degree · University of Minho (U.M.)2030 – 2026

Certifications and awards· 5

Certified Consultant – Digitalisation of the Textile Value Chain (CAP)2030 – 2026
Certified Trainer (Portugal)2030 – 2026
Certified Consultant – Digitization of the Textile Value Chain2014 – 2026
CAP – Certified Trainer2014 – 2026

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