Michael Samuel

Provided live sound mixing and lighting system support for venues. Helped set up live audio and lighting systems, and handled technical troubleshooting during events. Supported and assisted in event delivery and operations, ensuring setups ran smoothly and issues were resolved quickly.

Resolved technical support tickets efficiently to ensure timely issue closure and minimal system downtime. Performed troubleshooting including system restarts, diagnostics, and root-cause analysis. Worked with SQL and PL/SQL to query, manage, and maintain database systems. Developed and maintained automation scripts in Python and Java to improve operational workflows. Supported internal teams with reliable system support and contributed to enhancements for the Paris system via custom scripting, collaborating cross-functionally in a Scrum environment.

Supported backend development for the EvoML platform in a startup-style environment. Recreated a Java data ingestion framework in Python to improve maintainability and workflow efficiency. Set up connections to object storage services and worked with SQL and NoSQL processes using Java and Python. Conducted unit and Python testing during implementation to support reliability and code quality, working within Scrum and delivering technical tasks using Google Cloud Platform.