Mily Rodriguez
I'm an experienced recruiting and operations professional, specializing in providing on-demand support for the modern workforce.
About
I’m an experienced recruiting and operations professional, specializing in providing on-demand support for the modern workforce.
With a decade of experience in customer service, data entry, and recruitment, I offer flexible, project-based solutions for businesses. My legal background and fluency in English and Spanish help me handle complex tasks with precision, making me a reliable partner for dynamic, fast-paced projects.
- 11 years' experience
- Joined January 2026
Skills· 9
Languages
- EnglishFluent
- Spanish; CastilianFluent
Industry experience
- Retail
- Professional Services
- Other
- Education
- Healthcare
- Financial Services
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Work experience· 7 roles
Remote, coordinated a flexible workforce of 250+ field users across multiple U.S. markets, ensuring schedules, shipments, and project requirements were met.
Processed and advised on 20+ medical insurance cases daily, ensuring compliance with U.S. insurance standards. Achieved a 97% accuracy rate in claim documentation, reducing rework and delays. Consistently ranked in the top 5 of team advisers for quality assurance and customer satisfaction scores. Trained and mentored 3+ new hires.
Processed and advised on 20+ medical insurance cases daily, ensuring compliance with U.S. insurance standards. Achieved 97% accuracy in claim documentation, reducing rework and delays. Ranked in the top 5 of team advisors for quality assurance and customer satisfaction. Trained and mentored 3+ new hires.
Education· 5
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