I'm a passionate and results-driven Marketing & Communications Specialist with a strong background in Media, Public Relations, Advertising and Digital Marketing. I excel at managing social media platforms, crafting strategic content, graphic design, communications research, and providing administrative support to high-profile executives.

Millicent Afoakwa Mo

I'm a passionate and results-driven Marketing & Communications Specialist with a strong background in Media, Public Relations, Advertising and Digital Marketing. I excel at managing social media platforms, crafting strategic content, graphic design, communications research, and providing administrative support to high-profile executives.

Available to hire

I’m a passionate and results-driven Marketing & Communications Specialist with a strong background in Media, Public Relations, Advertising and Digital Marketing.

I excel at managing social media platforms, crafting strategic content, graphic design, communications research, and providing administrative support to high-profile executives.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent
German
Advanced

Work Experience

Executive Assistant & Office Manager (Remote) at Scentit London Limited
January 1, 2022 - May 1, 2024
Oversaw administrative duties to maintain smooth company operations and managed internal and external communications by addressing customer inquiries via email. Built and nurtured customer relationships to improve service quality, increase engagement, and contribute to higher sales and profitability. Developed email marketing campaigns to boost product visibility and crafted visual content to elevate the company website's appearance. Led the company’s media presence by creating content and designing promotional visuals for advertising and brand awareness. Managed inventory control processes by monitoring and analyzing sales trends to maintain optimal stock levels. Trained new employees to ensure strong understanding of company procedures, digital tools, and operational best practices.
Sales Canvasser (Contract) at Dough Man Foods
April 1, 2021 - July 1, 2021
Conducted direct marketing and sales activities to promote products and drive customer acquisition. Engaged potential customers, communicated product value, and supported sales growth through targeted outreach.
Information and Communication Technology Educator (Graduate Trainee) at Amuman M/A Basic School
September 1, 2017 - August 1, 2018
Utilised public speaking and active listening skills in daily tasks of providing fundamental knowledge on the concepts of computer technology. Enhanced written communication skills by creating lesson plans and newsletters.
Sports Journalist (Intern) at Ekow Asmah Sports
June 1, 2016 - July 1, 2016
Authored high-quality digital sports articles that enhanced the platform's credibility and engagement. Played a key role in expanding the platform’s online content portfolio through consistent, impactful contributions.
Administrative Assistant (Intern) at Vanguard Assurance Company Limited
June 1, 2015 - August 1, 2015
Assisted with administrative tasks to ensure smooth and efficient office operations. Coordinated the preparation, organization, and distribution of documents and reports. Managed vehicle insurance processes, ensuring timely execution of all related responsibilities.
Customer Service Assistant (Work Study) at Fitstore Ghana Limited
February 1, 2017 - April 1, 2017
Assisted customers in product selection and managed inventory systems. Delivered exceptional customer support to drive sales growth.

Education

Master of Arts at Technische Universität Ilmenau
October 1, 2022 - December 1, 2025
Bachelor of Arts at Ghana Institute of Journalism
September 1, 2017 - June 1, 2019
Diploma in Communication at Ghana Institute of Journalism
September 1, 2015 - May 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Professional Services

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more