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I’m Mimi Nguyen, a strategic communications and content designer with 7+ years of experience turning complex systems into clear, user-friendly documentation, onboarding guides, knowledge resources, and marketing materials that boost accessibility and usability for diverse audiences. I excel at building on-board resources and visual assets across collaborative platforms, driving cross-functional alignment, and shaping data-driven narratives that position teams as leaders in sustainable tech and community impact.…I’m Mimi Nguyen, a strategic communications and content designer with 7+ years of experience turning complex systems into clear, user-friendly documentation, onboarding guides, knowledge resources, and marketing materials that boost accessibility and usability for diverse audiences. I excel at building on-board resources and visual assets across collaborative platforms, driving cross-functional alignment, and shaping data-driven narratives that position teams as leaders in sustainable tech and community impact.

Mimi Nguyen

Creative Director, Content Designer, Graphic Designer, +2

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I’m Mimi Nguyen, a strategic communications and content designer with 7+ years of experience turning complex systems into clear, user-friendly documentation, onboarding guides, knowledge resources, and marketing materials that boost accessibility and usability for diverse audiences. I excel at building on-board resources and visual assets across collaborative platforms, driving cross-functional alignment, and shaping data-driven narratives that position teams as leaders in sustainable tech and community impact.…I’m Mimi Nguyen, a strategic communications and content designer with 7+ years of experience turning complex systems into clear, user-friendly documentation, onboarding guides, knowledge resources, and marketing materials that boost accessibility and usability for diverse audiences. I excel at building on-board resources and visual assets across collaborative platforms, driving cross-functional alignment, and shaping data-driven narratives that position teams as leaders in sustainable tech and community impact.

Available to hire

I’m Mimi Nguyen, a strategic communications and content designer with 7+ years of experience turning complex systems into clear, user-friendly documentation, onboarding guides, knowledge resources, and marketing materials that boost accessibility and usability for diverse audiences.

I excel at building on-board resources and visual assets across collaborative platforms, driving cross-functional alignment, and shaping data-driven narratives that position teams as leaders in sustainable tech and community impact.

Skills

Presentation Design

Video Advert

Experience Level

Presentation Design

Expert

Video Advert

Intermediate

Work Experience

Marketing Lead at Greenview Hospitality Ltd

January 1, 2023 - January 1, 2025

Reorganized platform documentation and resource architecture to improve clarity, navigation, and client onboarding. Authored structured SOPs and internal documentation to standardize knowledge transfer across cross-functional teams. Spearheaded website transformation, refining content architecture and UX copywriting to streamline navigation; achieved a 50% reduction in bounce rate within three months. Led the curation of partner success stories for industry-wide sustainability reports, using data-driven storytelling to expand networks and reinforce the organization's position as a thought leader in green technology. Synthesized complex sustainability criteria into stakeholder-specific action plans, securing a 100% success rate in formal client certifications. Directed external designers and developers, providing visual direction and actionable feedback to ensure brand-aligned, timely delivery.

Engagement & Design Specialist (Contract) at Hua Foundation

January 1, 2022 - January 1, 2023

Led ongoing stakeholder engagement to accelerate adoption of city-wide regulations, leveraging narrative-driven advocacy and diverse demographic perspectives to support Council in making informed, community-aligned policy decisions.

Marketing Manager (Contract) at Arkana Canada & Aux Pays Des Chouchous

January 1, 2020 - January 1, 2021

Facilitated stakeholder alignment by presenting strategic campaign performance and data insights to executive leadership, ensuring coordination across multiple time zones.

Project Manager | Content Lead Designer at Bảo Vệ Collective

January 1, 2020 - January 1, 2023

Directed a national COVID-19 initiative, delivering bilingual resources that mobilized a regional movement for equitable information access across health, government, and financial sectors. Partnered with a leading financial credit union to scale initiative into 7+ languages, developing culturally resonant content that simplified complex systems and expanded institutional reach. Served as the primary liaison between community stakeholders and project teams to synchronize strategic goals and drive the seamless delivery of high-impact regional outcomes. Drove sustained engagement and public trust as the organization's spokesperson across major media.

Content Creator at Kipling Media

January 1, 2019 - January 1, 2020

Directed end-to-end content production ecosystems, leading cross-functional teams of designers, writers, and developers to ensure high-quality delivery and narrative integrity across complex project timelines.

Engagement & Design Specialist (Contract) at Hua Foundation

January 1, 2019 - January 1, 2019

Spearheaded a user-centered digital toolkit, integrating empathetic storytelling and community case studies to deepen institutional understanding of systemic social issues. Developed clear guidance documents and educational resources translating complex by-laws for business owners. Led stakeholder engagement to accelerate adoption of city-wide regulations, leveraging narrative-driven advocacy and diverse demographic perspectives to support Council in making informed, community-aligned policy decisions.