I am a motivated, reliable and hardworking professional with experience in market research, telephone interviewing, customer engagement and data collection. I communicate confidently with members of the public and business representatives, ensuring accurate recording of information while maintaining professionalism and compliance standards. I am currently studying BA Health & Social Care with The Open University. I bring strong organisation, self-discipline and commitment to continuous development, and I enjoy learning new skills and contributing positively to every team I join.

Amina Arzoo Yesmin

I am a motivated, reliable and hardworking professional with experience in market research, telephone interviewing, customer engagement and data collection. I communicate confidently with members of the public and business representatives, ensuring accurate recording of information while maintaining professionalism and compliance standards. I am currently studying BA Health & Social Care with The Open University. I bring strong organisation, self-discipline and commitment to continuous development, and I enjoy learning new skills and contributing positively to every team I join.

Available to hire

I am a motivated, reliable and hardworking professional with experience in market research, telephone interviewing, customer engagement and data collection. I communicate confidently with members of the public and business representatives, ensuring accurate recording of information while maintaining professionalism and compliance standards.
I am currently studying BA Health & Social Care with The Open University. I bring strong organisation, self-discipline and commitment to continuous development, and I enjoy learning new skills and contributing positively to every team I join.

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Work Experience

Market Researcher & Company Telephone Interviewer at Field Locker Flex
January 1, 2025 - Present
Conduct professional outbound interviews with members of the public and business representatives to gather consumer insights and market data for clients across multiple sectors. Build rapport quickly and communicate effectively with diverse audiences. Accurately record qualitative and quantitative responses using specialist software systems. Consistently meet performance, productivity and quality targets. Handle objections, gatekeepers and difficult conversations professionally. Maintain strict compliance with GDPR and company quality standards while demonstrating resilience, patience and attention to detail in a target-driven environment.
Student Mentor & Prefect at Broadway Academy
January 1, 2023 - January 1, 2025
Supported younger students academically and personally. Represented student perspectives in meetings alongside governors and school leadership. Assisted with organising school events, open evenings and visitor engagement. Helped maintain a positive, safe and respectful learning environment through responsibility, teamwork and active engagement with school priorities.

Education

BA Health & Social Care at The Open University
February 1, 2026 - July 21, 2026
A-Levels at Broadway Academy
September 1, 2023 - June 30, 2025
GCSEs at Broadway Academy
January 11, 2030 - July 21, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Healthcare, Non-Profit Organization, Professional Services, Retail, Other