I am a motivated and detail-oriented professional with experience in web design, customer support, and sales. I am currently completing studies in Informatics, with a strong interest in digital solutions, user experience, and modern IT technologies. I excel at multilingual communication and thrive in dynamic work environments.

Mirnesa Hibic

I am a motivated and detail-oriented professional with experience in web design, customer support, and sales. I am currently completing studies in Informatics, with a strong interest in digital solutions, user experience, and modern IT technologies. I excel at multilingual communication and thrive in dynamic work environments.

Available to hire

I am a motivated and detail-oriented professional with experience in web design, customer support, and sales.

I am currently completing studies in Informatics, with a strong interest in digital solutions, user experience, and modern IT technologies. I excel at multilingual communication and thrive in dynamic work environments.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Bosnian
Fluent
Spanish; Castilian
Beginner
English
Advanced

Work Experience

Web Designer / UI Designer
November 1, 2022 - Present
Designing and optimizing website layouts, UI components, and visual elements. Collaborating with developers and marketing teams to improve user experience. Assisting with UX research and usability improvements. Participating in the development of a cleaning and booking application.
Sales Assistant at Amra (Retail Store)
January 1, 2009 - January 1, 2010
Assisted customers and processed sales. Ensured product availability and maintained store organization. Supported daily operational activities.
Customer Service / Betting System Operator at Formula
November 1, 2014 - June 1, 2021
Assisted customers with betting services and system usage. Resolved inquiries in a fast-paced, high-pressure environment. Ensured accurate records and proper handling of transactions. Provided clear communication and user support.
UI/UX Designer at Vudad d.o.o
November 1, 2022 - Present
Designing and optimizing website layouts, UI components, and visual elements; collaborating with developers and marketing teams to improve user experience; assisting with UX research and usability improvements; participating in the development of a cleaning and booking application Formula.
Customer Support / Betting Services at Formula
November 1, 2014 - June 1, 2021
Assisted customers with betting services and system usage; resolved inquiries in a fast-paced, high-pressure environment; ensured accurate records and proper handling of transactions; provided clear communication and user support.
Sales Assistant at Amra Retail Store
January 1, 2009 - January 1, 2010
Assisted customers and processed sales; ensured product availability and maintained store organization; supported daily operational activities.

Education

at VSŠ Kranj, Slovenia
January 1, 2023 - January 1, 2025
at High School of Economics, BiH
January 1, 2004 - January 1, 2009
Higher Vocational Education at VSŠ ŠC Kranj, Slovenia
January 1, 2023 - January 1, 2025
High School Diploma at High School of Economics, BiH
January 1, 2004 - January 1, 2009

Qualifications

Category B Driver's License
January 11, 2030 - December 3, 2025
Driver’s License
January 11, 2030 - December 13, 2025

Industry Experience

Software & Internet, Media & Entertainment, Retail, Professional Services, Education