I am a Creative Lead Designer with 15+ years creating engaging digital content for fashion, retail, beauty, and lifestyle brands. I specialize in high-volume email marketing design and producing campaigns. I thrive in fast-paced ecommerce environments, delivering on-brand digital communications across email, web, and social channels.\n\nI excel at adapting campaign assets for major retail events while maintaining brand consistency. I have strong knowledge of eCRM platforms, email marketing optimization, and graphic trends, with proficiency in Figma, Adobe Creative Suite, and platforms including Magento, Shogun, Insider, and HubSpot.

Faye Missenden

I am a Creative Lead Designer with 15+ years creating engaging digital content for fashion, retail, beauty, and lifestyle brands. I specialize in high-volume email marketing design and producing campaigns. I thrive in fast-paced ecommerce environments, delivering on-brand digital communications across email, web, and social channels.\n\nI excel at adapting campaign assets for major retail events while maintaining brand consistency. I have strong knowledge of eCRM platforms, email marketing optimization, and graphic trends, with proficiency in Figma, Adobe Creative Suite, and platforms including Magento, Shogun, Insider, and HubSpot.

Available to hire

I am a Creative Lead Designer with 15+ years creating engaging digital content for fashion, retail, beauty, and lifestyle brands. I specialize in high-volume email marketing design and producing campaigns. I thrive in fast-paced ecommerce environments, delivering on-brand digital communications across email, web, and social channels.\n\nI excel at adapting campaign assets for major retail events while maintaining brand consistency. I have strong knowledge of eCRM platforms, email marketing optimization, and graphic trends, with proficiency in Figma, Adobe Creative Suite, and platforms including Magento, Shogun, Insider, and HubSpot.

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Language

English
Fluent

Work Experience

Creative Lead / Freelance at FYMDESIGN LTD
September 1, 2016 - Present
Lead creative direction for premium beauty and lifestyle brands as a freelance creative lead. Responsible for concept development, asset production, and campaign execution across email, web, and social channels. Built and maintained brand guidelines, delivered high-volume digital content, and collaborated with clients to drive brand innovation. Key clients included Gorgeous Retail Group.
Head of Design - Contract at SIGNET JEWELERS
March 1, 2025 - June 1, 2025
Campaign Management - Lead integrated campaigns across digital platforms; Multi-Channel Execution - oversee campaign development from concept to completion; Creative Direction - direct campaign shoots and video content production; Email Marketing - design and execute email campaigns with automated workflows and performance optimisation.
Creative Design Manager - Art Director at SIGNET JEWELERS
February 1, 2021 - March 1, 2024
Creative Team Management - Led an in-house studio team of 8 designers, managing workflows and schedules; 360 Campaign Leadership - spearheaded the creative vision for full-scale campaigns ensuring brand consistency; Art Direction - directed campaign shoots (location, studio, still life, model) and TV/video ads; Multi-Channel Promotional Development - led design execution of seasonal window displays and in-store installations; Cross-functional Collaboration - work with marketing, social, and external agencies to create cohesive visual content; Visual Strategy & Brand Alignment - crafted visual strategies to improve customer experience; Creative Budget Management - managing budgets associated with content creation, including photoshoots.
Digital Social First Creative - Contract at FACEGYM
October 1, 2020 - December 1, 2020
Digital Social First Creative - Developed disruptive social-first campaigns with creative execution; Digital First Campaigns - ensured brand consistency; Digital Content - designed engaging social media assets and digital content.
Digital Creative - Contract at Jimmy Choo
February 1, 2019 - July 1, 2019
Website Refresh - collaborated with UX/UI teams on a luxury aesthetic refresh; Social Media - developed engaging content strategy aligned with premium brand positioning; Visual Asset Management - curated and maintained consistent visual assets across channels.
Digital Creative - Contract at Jimmy Choo
August 1, 2020 - September 1, 2020
Website refresh, luxury aesthetics, and cross-channel asset production; contributed to social campaigns and visual continuity across digital channels.
Head of Brand & Creative - Contract at Secretsales.com
January 1, 2020 - March 1, 2020
Creative Team Management - Led in-house studio of 5; Website Rebranding - Redesigned website to establish a luxury brand identity; Social Media - Developed engaging content strategy; Visual Asset Management - Maintained brand consistency; Cross-functional Collaboration - Worked with UX, marketing, and other teams on website branding.
Head of Creative - Contract at Jo Loves Limited
August 1, 2018 - February 1, 2019
Brand Vision Alignment - Spearheaded all visual and creative aspects in alignment with Founders' vision; Creative Art Direction - Directed product photoshoots and maintained brand voice standards; Cross-functional Collaboration - Supported e-commerce, Social, PR, marketing; Packaging Redesign - Directed packaging redesigns to enhance brand identity and market positioning.
Global Design Manager at Walgreens Boots Alliance
August 1, 2017 - March 1, 2018
In-House Studio Management - Oversaw the in-house studio operations and led a team of 6 freelancers and full-time creatives; Brand Guidelines & Visual Identity Development - Led development of new brand guidelines for key product lines; Stakeholder Global Collaboration - Collaborated with global and local stakeholders to ensure brand consistency; Packaging Redesign - Directed packaging redesigns to enhance brand identity and market positioning.
Graphic Design Manager at Laura Ashley Ltd
May 1, 2010 - August 1, 2016
Content Creation and Direction - Led a team in creating content across all channels to position the brand as premier home and furniture; Art Direction - Directed product photography and managed lifestyle imagery concepts; Brand Identity Development - Led the development and implementation of brand guidelines; Visual Asset Creation - Designed and produced visual assets across print, digital, and in-store graphics; Trend Analysis & Innovation - Monitored design trends to bring fresh ideas to the brand.

Education

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Qualifications

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Industry Experience

Retail, Consumer Goods, Media & Entertainment, Professional Services, Other