Customer-focused front-of-house professional with strong communication, organisation and service skills. Experienced in concierge and customer support roles, with a proven ability to stay calm under pressure and handle sensitive situations while delivering positive experiences. Also experienced in independent music production, bringing additional strengths in time management and professional client communication. Known for being reliable, adaptable, and committed to helping people through clear coordination and problem solving.

Joshua Anthony

Customer-focused front-of-house professional with strong communication, organisation and service skills. Experienced in concierge and customer support roles, with a proven ability to stay calm under pressure and handle sensitive situations while delivering positive experiences. Also experienced in independent music production, bringing additional strengths in time management and professional client communication. Known for being reliable, adaptable, and committed to helping people through clear coordination and problem solving.

Available to hire

Customer-focused front-of-house professional with strong communication, organisation and service skills. Experienced in concierge and customer support roles, with a proven ability to stay calm under pressure and handle sensitive situations while delivering positive experiences.

Also experienced in independent music production, bringing additional strengths in time management and professional client communication. Known for being reliable, adaptable, and committed to helping people through clear coordination and problem solving.

See more

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Burmese
Intermediate

Work Experience

Warehouse Store Person at Veale Auto Parts
August 1, 2025 - Present
Picked, scanned and prepared stock for dispatch while maintaining accuracy to meet company quotas and KPI targets. Located and scanned warehouse items and delivered them to the invoice team efficiently. Followed safety procedures to keep workflow efficient and supported warehouse operations. Mentored and trained new starters and supported day-to-day operations with consistent attention to inventory management and accuracy.
Concierge Support / Doorperson / Bell Services Attendant at Crown Hotels, Perth
May 1, 2023 - August 1, 2025
Delivered front-of-house service across the Crown Hotels driveway, lobby and concierge areas while operating business systems, processing payments and coordinating with multiple teams. Assisted guests with enquiries, luggage needs and general room support. Managed driveway traffic, valet flow and vehicle retrieval while supporting high-profile and VIP guests with strict privacy standards. Trained new starters in communication, safety procedures and system use. Used OPERA, CVPS, email and internal systems to complete required tasks and identified at-risk behaviour, coordinating with security to maintain safety.
Warehouse Store Person at Veale Auto Parts
January 1, 2023 - January 1, 2025
Locating and scanning items from warehouse shelves and delivering them to the invoice team. Meeting quota orders every shift. Adhering to warehouse safety standards.
Independent Music Producer
July 1, 2022 - Present
Freelance plans and delivers client music projects using strong time management and flexibility to meet feedback and deadlines. Produces and engineers music using Ableton, MIDI and physical instruments. Works with clients via email, phone and in person; plans project stages, documents progress, manages revisions, and prepares written contracts and invoices. Uploads, schedules and manages content on social media and digital music platforms while monitoring audience engagement. Maintains organised digital files for releases and applies creative problem solving and clear communication throughout projects.
Composer (Internship) at Ocean Floor Music
February 1, 2022 - December 31, 2022
Hands-on composing experience for commercial and creative use. Researched and created six original compositions based on structured briefs, business requirements and deadlines. Applied music production techniques and time-management skills to deliver completed work to professional standards. Planned project stages, documented progress, managed revisions, and supported written contract and invoice preparation as part of internship responsibilities.
Martial Arts Instructor / Receptionist at Life Martial Arts
October 1, 2020 - December 31, 2023
Instructed junior students under the supervision of senior instructors, ensuring safe and engaging training sessions. Supported students in preparation for their 2nd Dan Black Belt grading. Managed front-desk duties including scheduling, customer service and membership enquiries, strengthening public speaking and leadership skills through class management and demonstrations. (Resume text also contains mixed/overlapping warehouse-style bullet points under this section.)
Radio Intern at Radio Fremantle
August 1, 2020 - December 31, 2020
Supported daily radio operations while learning programming, production and broadcasting workflows. Observed and assisted with programming, production and broadcasting processes. Gained understanding of radio as both a business and creative medium while contributing to a range of creative and technical tasks.
Intern at Radio Fremantle
January 1, 2020 - December 31, 2023
Gained hands-on experience in the operations of a radio station, observed and assisted with programming, production, and broadcasting processes, and developed an understanding of radio as a business and creative medium.

Education

Bachelor of Songwriting and Music Production at SAE Institute
January 1, 2021 - January 1, 2022
High School Diploma (Yr 12) at Sacred Heart College
January 1, 2020 - January 1, 2020
Bachelor of Songwriting and Music Production at SAE Institute
January 1, 2021 - December 31, 2022
High School Diploma (Yr 12) at Sacred Heart College
January 1, 2020 - December 31, 2020
Bachelor of Songwriting & Music Production at SAE Institute
January 1, 2021 - January 1, 2022
Certificate IV in Business at Fremantle Education Centre (FEC)
January 1, 2020 - December 31, 2020
Certificate III in Business at Fremantle Education Centre (FEC)
January 1, 2019 - December 31, 2019
High School Diploma (Yr 12) at Sacred Heart College
January 1, 2020 - December 31, 2020
Certificate II in Applied Digital Technologies at Sacred Heart College
January 1, 2019 - December 31, 2019

Qualifications

Cert III Business
February 1, 2019 - December 30, 2019
Cert IV Business
February 1, 2020 - December 30, 2020
Bachelors in Songwriting and Music Production
February 1, 2021 - December 16, 2022

Industry Experience

Travel & Hospitality, Media & Entertainment, Education, Professional Services, Retail, Transportation & Logistics
    One More Chance (Feat. Aspen Warner)

    ONE MORE CHANCE
    After a long hiatus from releasing music I finally released this track. written in December of 2024. I wanted to make a track that was inspired by 2000s RNB. I pitched this song to my friend Aspen to be featured on this song and she agreed and began writing her lyrics. This song is about 2 perspectives on the same break up. One side asking why she left him and what he could have done differently and the other explaining why she left and all she wanted was more effort. A lack of communication between each other that will seek but never have closure.

    This single was released on August 29, 2025.

    https://www.twine.net/signin

    Instagram Content

    I create song cover content featuring vocal performances and harmony breakdowns, while incorporating dance to add variety and make my content more engaging. My goal is to showcase my vocal ability, personality, and performance skills while creating entertaining and relatable content that connects with audiences and helps me grow a dedicated fanbase.

    https://www.instagram.com/mistamosaicmusic/

    A Love Like This - Savio & Charlie Perkins (Single)

    This project was a country-pop single created in collaboration with Dion & Charlie Perkins, who contributed the songwriting, lyrics, vocals, and instrumentation. I worked as the Co-Producer, Mixing Engineer, and Mastering Engineer, helping shape the overall production, arrangement, and sonic direction of the track. My role involved refining the country-pop sound, balancing and processing the vocals and instrumentation, creating a clear and cohesive mix, and mastering the final track for release. The song was produced at 110 BPM in 4/4 time and is written in D major. The final single was released on June 26, 2026. This track released on all major streaming platforms.

    https://www.twine.net/signin