QA Engineer with 7+ years of experience ensuring quality across SaaS, cloud-based microservices, COTS applications, and customer-facing web and mobile platforms. Strong background in functional and non-functional testing with expertise in API validation, backend data integrity, automation, and performance testing. Experienced in owning end-to-end testing activities and supporting release readiness through structured test design, detailed validation, and effective defect management. Collaborative and detail-oriented, with a shift-left approach to improve test coverage and release stability.

Mithra Venkatesh

QA Engineer with 7+ years of experience ensuring quality across SaaS, cloud-based microservices, COTS applications, and customer-facing web and mobile platforms. Strong background in functional and non-functional testing with expertise in API validation, backend data integrity, automation, and performance testing. Experienced in owning end-to-end testing activities and supporting release readiness through structured test design, detailed validation, and effective defect management. Collaborative and detail-oriented, with a shift-left approach to improve test coverage and release stability.

Available to hire

QA Engineer with 7+ years of experience ensuring quality across SaaS, cloud-based microservices, COTS applications, and customer-facing web and mobile platforms. Strong background in functional and non-functional testing with expertise in API validation, backend data integrity, automation, and performance testing. Experienced in owning end-to-end testing activities and supporting release readiness through structured test design, detailed validation, and effective defect management. Collaborative and detail-oriented, with a shift-left approach to improve test coverage and release stability.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Software Tester at LogiSense Corporation
June 1, 2025 - January 1, 2026
Performed end-to-end testing of a SaaS fintech billing platform, validating pricing, invoicing, and cross-system data flows across integrated services. Validated backend financial data using SQL to ensure correctness of transactions, rating logic, and tax calculations. Led API testing using Postman, validating JSON and XML responses to ensure data consistency across API, database, and UI layers. Expanded regression coverage by developing automated tests in Python (Behave BDD). Optimized billing workflows by monitoring database performance and resolving query bottlenecks. Worked in AWS-hosted environments (EC2, S3), managed CI/CD pipelines with Jenkins, and supported releases and data backups. Analyzed logs, API responses, and database queries to trace root causes and support defect resolution. Designed test plans and scenarios covering functional, regression, and edge-case testing; collaborated with developers and stakeholders to ensure release readiness.
UAT Specialist at Deighton Associates Ltd
September 1, 2023 - September 1, 2024
Verified system functionality and business workflows for large-scale public-sector asset management web applications. Conducted cross-platform testing on web and mobile apps to verify consistent performance across different OS and browser versions. Developed automation tests using Selenium WebDriver (Java) with TestNG and Page Object Model (POM) to build reusable and maintainable test suites. Used SQL to validate backend data integrity and consistency across database systems. Designed detailed test plans and scenarios, applying Black Box and White Box techniques to ensure requirement coverage across functional, integration, and UAT phases. Identified escape defects early in the QA cycle, reducing P1 defects and improving release quality by 60%. Facilitated UAT sessions to verify client requirements and capture user feedback. Maintained automation suites, investigated failures, and shared weekly reports on execution results. Documented test cases and defect reports in Azure DevOps, ensu
Senior Software Quality Assurance Analyst at MetaSoft Technologies Pvt Ltd
July 1, 2019 - April 1, 2022
Tested web applications integrated with Salesforce CRM (Sales Cloud, Service Cloud), verifying business workflows and data processing. Implemented UI automation using Selenium WebDriver with Java and TestNG to support regression testing. Executed performance tests using JMeter, analyzing response times, throughput, and system behavior under load to identify bottlenecks. Used Postman to check REST APIs, verifying request/response behavior and data accuracy. Worked with cross-functional teams in Agile environments to review requirements and support feature validation. Supported regression testing cycles to maintain stability after new feature releases. Strengthened test coverage by identifying high-risk areas and prioritizing critical test scenarios, resulting in earlier defect detection and improved release confidence. Utilized Jira for bug tracking, test case management, and test execution within fast-paced Agile sprints. Increased quality compliance by 55% by leading QA audits across
Software Test Engineer at Tech Mahindra
September 1, 2016 - June 1, 2019
Conducted functional and non-functional testing of BMW’s mobile and web applications, covering performance, usability, and cross-platform behavior across Android, iOS, and web. Created detailed test cases using HP ALM and TestRail based on business requirements and technical specifications. Supported Agile and Waterfall development processes, participating in sprint reviews, executing tests for new features and defect fixes, and validating releases. Prepared and delivered test summary reports, defect metrics, and traceability documentation to support quality tracking and informed decision-making. Maintained QA documentation and artifacts in SharePoint for centralized access and traceability. Demonstrated critical thinking and a continuous learning mindset to understand application behavior, identify risks, and improve testing effectiveness. Exercised ownership and accountability for quality outcomes through clear, effective communication across cross-functional teams.

Education

Bachelor of Engineering at Anna University, Chennai
August 1, 2012 - April 1, 2016

Qualifications

ISTQB Certified Tester - Foundation Level
January 11, 2030 - April 23, 2026
Scrum Fundamentals Certified (SFC)
January 11, 2030 - April 23, 2026
Salesforce Certified Platform App Builder (PAB)
January 11, 2030 - April 23, 2026

Industry Experience

Software & Internet, Professional Services, Government, Financial Services