Mahmoud Jaber
I am a marketing and client success specialist with a passion for managing accounts and optimizing campaigns.
About
I am a marketing and client success specialist with a passion for managing accounts and optimizing campaigns. With a keen analytical mind, I thrive on delivering actionable insights to boost engagement and drive ROI for my clients. My experience spans multiple roles across global organizations, giving me a comprehensive perspective on digital marketing strategies and performance optimization. I love collaborating with teams to harness data-driven decision-making for sustainable growth.
- 5 years' experience
- Joined May 2026
Skills· 3
Languages
- ArabicFluent
- EnglishAdvanced
- PortugueseBeginner
Industry experience
- Education
- Media & Entertainment
- Professional Services
Work experience· 4 roles
Supported 2,500+ developers with app rejection, compliance, and publishing issues. Conducted over 800 app investigations to identify root causes and provide resolution. Maintained a 95% case resolution quality score through accurate troubleshooting.
Implemented optimization solutions for high value advertising customers boosting ROI by 7% on average. Improved account performance by 15% through detailed analysis and strategic adjustments. Delivered actionable insights to enhance quality scores by 20% and conversion rates by up to 10%. Created Keyword packs, bids and budget suggestions improving CTR by 10%.
Managed 150+ partner accounts, driving account performance through tailored strategies and digital sales. Reviewed and shortlisted over 300 creators/channels based on qualitative and quantitative criteria. Analyzed trends using internal tracking tools, delivering actionable insights. Conducted daily cold/outbound calls, reactivating a minimum of 30% dormant partnerships.
Education
Certifications and awards· 10
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