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Mark Lewis

Available to hire

Hi there! I’m Mark Lewis Serving, a hospitality professional with a technology-driven mindset.

About

Hi there! I’m Mark Lewis Serving, a hospitality professional with a technology-driven mindset. I bring a groomed, customer-first approach to every interaction, backed by over a decade of experience in hospitality and a solid foundation in computer science. My empathy, loyalty, and attention to detail have earned consistently high marks from clients and colleagues alike, and I’m always eager to learn and grow as new tech tools emerge.

I’m exploring AI writing evaluation and data annotation opportunities, and I enjoy collaborating with diverse teams to tackle problems and deliver quality results. I stay curious about tech trends, continually upskill, and love translating client needs into practical, high-impact outcomes.

  • 15 years' experience
  • Joined November 2025

Industry experience

  • Travel & Hospitality
  • Transportation & Logistics
  • Professional Services

Work experience

Driver/Courier · Asurion, Uber, Lyft, PostMatesAug 2019 – Nov 2025 · 6 yrs 4 mos

Utilized GPS technologies and sound judgment to deliver people and parcels safely and on time. Demonstrated adaptive thinking, multitasking, and strong tech proficiency while navigating dynamic routes and customer interactions.

Server · Loews Miami Beach HotelAug 2010 – Nov 2025 · 15 yrs 4 mos

Started as a busser and, through consistent performance and guest feedback, earned a promotion to Server. Responsibilities included upselling and creative thinking to enhance guest experiences, delivering personable, tailored customer service, and working with clients from diverse backgrounds. Demonstrated strong multitasking and attention to detail.

Education

IT Certification · Google IT Certification (Coursera)2020
A.S Computer Science · Miami Dade College2024 – 2025

Certifications and awards

Google IT Certification2020

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