Hi there! I’m Mark Lewis Serving, a hospitality professional with a technology-driven mindset. I bring a groomed, customer-first approach to every interaction, backed by over a decade of experience in hospitality and a solid foundation in computer science. My empathy, loyalty, and attention to detail have earned consistently high marks from clients and colleagues alike, and I’m always eager to learn and grow as new tech tools emerge. I’m exploring AI writing evaluation and data annotation opportunities, and I enjoy collaborating with diverse teams to tackle problems and deliver quality results. I stay curious about tech trends, continually upskill, and love translating client needs into practical, high-impact outcomes.

Mark Lewis

Hi there! I’m Mark Lewis Serving, a hospitality professional with a technology-driven mindset. I bring a groomed, customer-first approach to every interaction, backed by over a decade of experience in hospitality and a solid foundation in computer science. My empathy, loyalty, and attention to detail have earned consistently high marks from clients and colleagues alike, and I’m always eager to learn and grow as new tech tools emerge. I’m exploring AI writing evaluation and data annotation opportunities, and I enjoy collaborating with diverse teams to tackle problems and deliver quality results. I stay curious about tech trends, continually upskill, and love translating client needs into practical, high-impact outcomes.

Available to hire

Hi there! I’m Mark Lewis Serving, a hospitality professional with a technology-driven mindset. I bring a groomed, customer-first approach to every interaction, backed by over a decade of experience in hospitality and a solid foundation in computer science. My empathy, loyalty, and attention to detail have earned consistently high marks from clients and colleagues alike, and I’m always eager to learn and grow as new tech tools emerge.

I’m exploring AI writing evaluation and data annotation opportunities, and I enjoy collaborating with diverse teams to tackle problems and deliver quality results. I stay curious about tech trends, continually upskill, and love translating client needs into practical, high-impact outcomes.

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Work Experience

Server at Loews Miami Beach Hotel
August 1, 2010 - November 1, 2025
Started as a busser and, through consistent performance and guest feedback, earned a promotion to Server. Responsibilities included upselling and creative thinking to enhance guest experiences, delivering personable, tailored customer service, and working with clients from diverse backgrounds. Demonstrated strong multitasking and attention to detail.
Driver/Courier at Asurion, Uber, Lyft, PostMates
August 1, 2019 - November 1, 2025
Utilized GPS technologies and sound judgment to deliver people and parcels safely and on time. Demonstrated adaptive thinking, multitasking, and strong tech proficiency while navigating dynamic routes and customer interactions.

Education

IT Certification at Google IT Certification (Coursera)
January 1, 2020 - December 31, 2020
A.S Computer Science at Miami Dade College
January 1, 2024 - December 31, 2025

Qualifications

Google IT Certification
January 1, 2020 - December 31, 2020

Industry Experience

Travel & Hospitality, Transportation & Logistics, Professional Services